Airtel Complaints & Reviews

Address: 560037

I am using airtel postpaid connection, there is a lot of network issues now a days, the Internet shows 4g but the speed is less than 2g.This is very frustrating to tell that YouTube homepage is taking nearly 2 min to load completely. I have been facing this issue from a week and I am planning to port to JIO if this is unresolved. Please resolve this asap. This is my number : [protected]

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Address: 600042

Website: airtel

Myself Saidi Reddy.

I have used a airtel number -- [protected] in chennai.

Now i lost mobile and it was misusing by others.

I tried blocking several times but some one fraud with the help of my address proof keep unlocking and making use of it.

I requested several times to block my number to avoid further misuse.

But still the number is using by others and airtel customer care not validating address verification at the time o[censored]nblocking.

please mail me on janga.[protected]@gmail.com for any solutuins

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Address: Bhavnagar, Gujarat, 364001

Many time i registered a complain releted internet service is very slow nd I can't use not properly but no one can give exact solution slove my problem fast because i am pay the money so why i am facing this type of problem if the company give not satisfy my so they can give me refund i don't want to take this type of problem my number is [protected]

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Address: North Goa, Goa, 403515

My phone number as well as my sister's number were debited for unwanted value added services. Every week they were debiting Rs 35/- from my account and as it is an additional number which I do not use daily I was not aware of it.When I wanted to make a call I got a message saying there was a was in negative balance because of this weekly deduction.The same thing happened to my sister's number but her deduction was just once.
.Since my sister and myself have been put through unnecessary stress we should be compensated for the same.

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Address: 620019

Website: www.airtel.in

I am using a Mi note 5 device & the data is very low & dead slow, lets forget about the Images & videos, cannot even load a simple page in the browser.
the speed is always below 1Kbps. and when I come out to the highway it is around 200-300Kbps.

I called the customer service many times & also visited the local airtel showroom (Kailash Nagar, Trichy), all the do is reset the APN config & reply everything will be ok. But am not even load a single page once I go back to my residence area.

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Address: Kolkata, West Bengal, 700091

I have faced multiple network issues with Airtel, but the resolution and the customer service response is very poor and shameless.
They claim to be the best network while in just 3 months I am fed up with them and want to move out of Airtel and back to Vodafone. But the problem is the outgoing messages are not working for me so I can’t send PORT request to 1900.

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Address: 841417

Sir, you r not expected to bestow us worst network connection instead of paying a lot of money as well as in form of extortion, we all are fed up with this critical situation, it is hard to say that we possess a phone without coverage among thesaurus of problem, we are being exploited by this service in the guise of a devil, do ur best and prove yourself really a user listener and resolve this issue asap.
841417
Durgauli, Chahiya
Mashtak, Saran

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I have an Airtel postpaid corporate SIM. Despite being given a NOC by my organization to change ownership name from company to self, service provider is not cooperating. I have submitted all the necessary documents twice. It is being rejected every time without proper clarification from their end.

Ph no : [protected]
Name : Suranjan Das
Company : Ntpc Ltd.

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Address: Jaipur, Rajasthan, 302013

I am Airtel user using Tamil Nadu Airtel SIM card. Now I am in Rajasthan trying to get code.sent msg for code but no response.i call them they are saying sir we can't do anything u have to go to Tamil Nadu to get port code...now am posted to Srinagar can't go for port code only plz help.i call them 3-4 times first time they told we haven't any option I am transferring my call to supervisor but after some time call disconnected then again saying you are in roaming so you have to go to Tamil Nadu for upc

Jul 16, 2018

Complaint marked as Resolved

One of their guy told me sir...we can't do anything as you are in roaming...other guy told me you have to go to Airtel store...one guy told me try with your friends who is available in Tamil Nadu...other guy told me we can't do anything sorry sir...you have to go to Tamil Nadu to get port code but as I have already left Tamil Nadu forever..I can't go spending 6000 RS for upc...so please take care of me.All messages after talked are as...1)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel 8695361425.Reference no. for your request is CUNRM20716352945. 2)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is QQDSMS0716353176. 3)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is CUNRM20716354626. 4)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is QQDSMS0716355017.

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Address: 307515

Respected sir i request to you please remove airtel network problem of 4G from my village Jaswantpura because airtel comapny is taking 4G services charges and it is giving us 3G and 2G netwrok services so please remove all trouble of Airtel netwrok from my area and kindly pay attemtion on this matter and escape from fraud of Airtel.it is giving 2G service last 10 month even established 4G network, it's so poor service, I'm waiting for your massage
Area-Jaswantpura(jalore) Rajasthan
Pin code -307515

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I got a call from Airtel customer care regarding their new service that I can use, which was I can get a second number plan on a low rate if I have a 499 plan active on my first number. Then they told me about the plan that you can change your plan to 649 and can get 90 gb of data that I can use on both of my numbers. But I didn't like the plan because in 649 I can get 90 gb on my single number then what is the fun in using second number if cannot get extra data or something on my second number and debate went for couple of minutes and then he just said rudely that we don't have any such plan. Then I said ok I want some other plan but in that time he didn't even listen to me and he then put the phone down. Then I called again so that I can ask for any other plan but he didn't talk to me and he put the phone down again. So I think if Airtel customer care are not treating their customers as customers then why do I bother keeping 2 Airtel sims.

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Address: New Delhi, Delhi

This to inform you that my unlimited data plan is not working properly..speed is very slow I just want to say that your executive not interested in resolve the problem... unlimited data plan is just in words ...but we didn't get any satisfied service.. speed is very slow...I also know that no one call us from your side to resolve this matter because erlier I was facing same issue and also complain for the same but still I didn't get any response from your side...this is too much...you people force to us to switch the operator...

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Jul 16, 2018

Updated by Priyanshu Tyagi Still didn't get any response...

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P

Priyanshu Tyagi

from Saidpur, Uttar Pradesh

Jul 16, 2018

Still I didn't get any response from Airtel team and service is so poor day by day..

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M

Mahin Reza

from Patna, Bihar

Jul 18, 2018

It is the worst network of india

It's only say but not to do

I am complaining for net problem from Previous 7 month but the service and the work both are fail .

When you call at Compliant helpline they only used to say that " sorry for the problem " but not want to solve the problem

I live in city and the interesting is that the speed on 4G net speed is 150kbps and in 3G net speed is 50kbps and 2G net don't work ancd when 4G is avilable you can't call to anyone .

How much I problem i will count you .

I think it's enough .

Thank you for the worst service.

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Address: Rajkot, Gujarat, 360003

My qname is pratik vitthalapara,
i am practising company secretory in rajkot gujarat.
i have complain regarding cut of balance due to self sms service sending by airtel company at any time and start any valyu added service to cut balance of customer. i have problem that in my mothers celluer number [protected]
which is used of airtel companys sim card.on 13th july 2018 they started vas service and i was awared about that service on 15ty july 2018 at 9:30 p.m. then i called at 198 at customer care and they said that service activate by company sending sms without intimation of customers and when i called at customer care they said that to me we are not be scared from consumer court .
and also they delete balance cutt offs masseges directly to customers mobile phones.my mothers dont know about the balance cutoff. airtel cut of 30 ruppes balance without permission of my mother nd anyone.and when i request him to refund it they was denied for that. if the compnies do whatever he wants than a where common man go?

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Address: Dimapur, Nagaland, 797103

I have been using 3 postpaid airtel sims and one prepaid sim.earlier it was good but now I m bound to change my network all becoz of bad 3G and 4G network and call drops. Inspite of regular complaints no heed was given from the service provider. I don't know how they claim that they are the fastest network provider. Totally a lie actually. I have been promised that it will get resolved within a week but unfortunately it's been more than 2 months since my last complaint. Jst wanna knw what kind of joke is that

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Address: Pune, Maharashtra, 411001

Sorry to inform u about ur services very very poor service 20 days connection is not working no body has yet tried for solution but all ur service people have decided to bring ambanis jeo to overtake airtel because they know if they will not solve the issues people will automatic turn to ambanis jeo so this is an just an suggestion how u concerned people will handle this issue depends apon u few years earlear bsnl people were working for reliance mobile now ur airtel people are not giving service for what we r paying we common people are now having lot of options

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Address: Churu, Rajasthan, 331507

I have my internet unlimited pack activated since 2 months and it was working fine..but from past 2 days.. the internet is not working and there is no speed. I can't use it and am unable to do most of my work. Its causing me too much trouble.
Resolve this issue as soon as possible or else I will port my sim to some other operator.
My mobile number - [protected]

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With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

I want the update on this matter on priority basis.

Thanks,
Chetna Paliwal

Airtel customer support has been notified about the posted complaint.

Jul 15, 2018

Updated by Shipra Paliwal With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

I want the update on this matter on priority basis.

Thanks,
Chetna Paliwal

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Address: Anantapur, Andhra Pradesh, 515812

I am complaining about 4g signals not available since last 4 months...number of times.But still that complaint was not rectified to me. One of the airtel customer care supervisor also not talk with me proper conversation...She was cut the call and says we r hopeless...She says to me If you use 4g network then you go to open place and use 4g signals..This is not good for Airtel challengers...In the media airtel was says open challenge about 4g signals...even forest areas...I am residing in town area...Plz rectify my problem as early as possible sir...

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Address: Mumbai City, Maharashtra, 110075

Website: www.airet.in

Kindly refer bill no.[protected] of broadband no. [protected] wherein excessive late fee of Rs 200 is charged. Late fee if should be linked with duration by which bill is delayed. e. g if the 500Rs bill is delayed by 5 days simple bank interest of 5 days can be taken as late fee. But Airtel is charging exorbitant 100Rs even onRs 899 plan (Rs 299 mobile phone plan.) This needs to be made reasonable.

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Address: Gwalior, Madhya Pradesh

I got airtel broadband connection on 20 april 2018 from your agent, raju jaiswal(phone no. [protected]) in gwalior. I made 3 month advance payment of 1770 rupees (for the plan of 499, 20 gb per month) in the account of this agent. I have proof of this transaction as I paid through net banking.

But i am still getting calls for not payment of bills. I talked to your customer care about this issue, gave them the no. Of agent. I talked to the agent and he is saying he will sort out the issue in few days and then stopped picking up my phone. I am feeling very harassed and annoyed by these calls.

I already sent mail to your customer care with my account statement as proof and asked for deactivation as bill is keep getting generated. But still payment issue is not resolved and they are also not disconnecting my connection.

Please resolve this issue as i will not repay the money which i already paid if you are thinking of extortion and please deactivate my broadband connection as soon as possible. My Fixedline No. is[protected]_dsl.

Amit

Airtel Complaints & Reviews

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Airtel reviews & complaints page 743

slow 4g internet

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misusing of my sim card

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network related in internet speed

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unwanted value added services

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data is very low

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airtel network/customer service

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regarding poor network coverage...

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sim ownership name change

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regarding port code

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internet service in jasawantpura

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customer care ignoring and talking rudely

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internet is very poor and disappointed

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for balance cut off and not fraudulent in nature

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poor service network

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landline no 02041217148 pune maharashtra

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internet stoppage due to no reason

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prepaid mobile number is in someone else name

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network 4g signals not available

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excessive late fee charges

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harassment by airtel broadband for payment which I already paid and for deactivation of connection

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