Airtel Complaints & Reviews

Dear Sir,

Myself Yash Chitroda residing at Devipada, Borivali (East), Mumbai - 400063, would like to inform you that from last 1 Month my whole area is facing network issue there is no internet connectivity... made several complains to customer care regarding this but only outcome i have received is we will fix it soon... but till date no one has taken action

Request you to look into the matter & reslove it at earliest

Thanking you

Yash Chitroda
[protected]
Airtel Prepaid Customer

Hi, I have hotspot with airtel sim, number: [protected]. this number linked with my alternate number: [protected]. In april-May, i got a bill of Rs.5663.76. I called them up for asking why is that so.? There customer care executive said that i have changed my plan (which I didn't requested nor I was not informed about it ) and for that plan, bill is the annual one. So i told him, nobody called me regarding this nor i received any sms or mails....

I have received a call from airtel support team when i did the port message to 1900 which was at 11th July 2018.

I have problem with recharge scheme and network.They have promised me to give unlimited calls along with 100 SMS per day and 2 GB data valid for 28 days in the recharge of Rs.99/-.

After that team told me to do same recharge from retailer and it would initiate to back end team once you recharge from there.

I have done all this thing and now they are continuously making me fool, logging different tickets to resolve my issue.

If you are not eligible to give such offer to my number so why you gave me false commitment.

Today i have received a call and they are telling we don't have such offers u need to write a mail to nodal officer.

Hello team,

REG: Airtel 4G Sim not delivered issue

I have ordered free AIRTEL 4G prepaid SIM online .
I didn't received any sim but recieved message as DELIVERED AT YOUR PREMISES .
It happened twice in a week..
Even if I call back the number they are not responding.

What a great SERVICE.

Please resolve my problem ASAP

Thanking you
br...

Adofgame is a big fraud. Oneday suddenly i found out Rs120 was deducted from my account due to subscription of Adofgames which was done automatically, without my consent. This is a pure fraud and a scam. Adofgame must be shutdown immediately and all its officials should be investigated.Deduction of Rs120 for a service that i never knew about and never wanted to have is a pure fraud.

Dear sir/medum
In the belgaum district chikodi taluka network problem is so much high, , network is very slow, calls are autometically disconnecting, , data connection is autometically disconnect or very poor data network, we recharged 4g plans but here data speed is some times only in MBPS. oterwise always its in just KBPS,

I have purchased samsung s9 plus from airtel online store . While purchasing the phone offer was reflecting like 80gb of data per month, amazon prime membership, 1 year mobile protection plan ...after I received the phone my plan has been automatically changed ..it became 40gb of data no membership ..No airtel secure plan ...after calling to customer care it was a worst experience no response ...as a customer I'm suffering not company ...after paying a amount of 2799 every month den also I'm not receiving the service I'm liable for ...While paying the da bill u guys never say this time we couldn't provide u better service pay less amount ...and u expect us to pay full bill amount ...and don't provide any service ..it is a fraud, misleading information given to every consumer ..please friends don't believe in airtel... they have 2 different colours...

Recently I have noticed that Airtel is deducting money from my prepaid balance of prepaid mobile number [protected] for a service called WHATSMOB. I am not even aware of this service, without my knowledge and consent they just started deducting the balance.

This is totally a fraudulent behavior of the company and they are looting the people without any ethics

Airtel online ke name se mere pass phone aya jisme mere se kaha gaya ki hum airtel online job se bol rahe
hai aap job serch kar rahe ho amine kaha ha to unhone mujhe bola ki aap ki resume humre pass aya hai short list ho ke to aap ko job karna hai to maine bola ha to unhone mere se 2000 ruppe registration ke name se paise le liye uske baad unka phone mere pass aya ki aap ka paisa mil gaya hai aab hum apko agrement
form denge jisme aap ko sign karke hume sign karke scan kar ke hume mail karna hoga humre id me maine bhej diya aur uske baad unka koi phone nahi aya us din next day main phone kiya to unka kahna tha aap ka mail hume mil chuka hai

aur jo wo mere ko kam de rahe the wo ye tha ki aap k0 humre portal me kam karna hai id passward diya jaye ga .
Aur aisa kuvh bhi kam nahi diya gaya aur mere se paytm se paise liye gaye jiska no hai [protected]
total maine inko 5565 diye hai jo mera ye kha gaya
aur jis no swe mughe call aya tha ye no
madum nikita ji [protected]
vineet panchel [protected]

ye logo ne mere sath fraud kiya hai to inke upar karwahi ki jaye mere pass inka voice record save hai agar jarurat padi too de sakta hu

thanks
deepak kumar sahu
[protected], [protected]

On my phone few services are activated automatically without any subscription. Every time balance debited .
It feels like they are cheating and making their money from these kind of frauds. The problem is not with me because I already knows about these frauds but all this happened with my father .they are not so highly qualified and unable to know that why all these charges are debited.

I recharged my number with 69 rs pack (all locals and std calling free for 20 days) on 18th of july which is not activated immediately and in this perception i made some callings and i lost my balance . when i called to your customer care exective on 19th july he then activated the plan but when i asked him about reimbursing my lost balance he cut the phone abrupltly and rudely . i am sorry to say but i used airtel first time and you provide the worst service. And i will never ever use your services again.

Dear Team,

Good Day!!!

I have submitted Porting request (Port Req Description : Mumbai Airtel to Bangalore Airtel) on last week (12th July 2018). After that airtel executive has called me and explained there will not be any discontinuation of network during morning time as well as airtel will inform prior regarding the porting activity.

But your technical executives did the porting on peak morning hours (ie, 11:00AM IST to 02:00PM IST) that also without any intimation. I was shocked in the morning while seeing there is no network, after that I went airtel store from there I came to know you are doing porting during morning hours, also he told me very important notice "If anybody is using Airtel Network they should have secondary number (other network) for facing airtel disaster period". Its very pathetic situation which customer cant do anything.

Requesting you to kindly let me know what was your downtime period? Is there is any communication regarding porting? Is it airtel will be doing porting only in the morning hours?

Looking forward your valuable response on this.

Thanks in advance.

While talking in phone call sudden the call is disconnecting due to network failure ..not one time so many time this was happen ...i am very much disappointed with Airtel ..understand the problem if we are in important client call if it is sudden disconnected how you will get frustrated i am experienced about this..please take the necessary action on Airtel .

I hope we will get response.

Sir,
I have done recharge of Rs.399/- o 12th July 2018 for the Airtel mobile number [protected] in the name of Addepalli Savitri Gowri picking it from the offers available to the number. However, it is not activated. On verification of the receipt, I found that mobile number was noted differently, i.e., as [protected].
I request you to kindly rectify the mistake and arrange to credit it to the mobile [protected] at your earliest.
The Transaction ID is [protected] of 12 July 2018.
I have been complaining the same on [protected]@airtel.in since then for about 13 times but there is no resolution. Reply with useless of registering mobile [protected] is repeated though I have been replying that it is a wrong number and I can do that registration.
Please attend the issue immediately and provide me relief.
Thanking you,
Addepalli Savitri Gowri

Good Evening Sir,
I am not able to do online recharge of my number [protected] via any method like paytm, my airtel app, airtel website, phone, etc etc. The only way to recharge is to go the 2km far retailer store. I have called the customer 100 times but no resolution.
This is the problem with my number only, I have all the recharges of other airtel numbers. So many times I have called customer care.

Infact Now I am not able to port out, I give Unique port ID to IDEA to port out, but still I am not able to port even after 9 days of submitting the application. IDEA Customer care says that AIRTEL has blocked you from porting you out.

In either case I am stuck.

Today I went to purchase a dongle for my personal use and have to wait it for more than 45 minutes only for the telling that as of now it's not available. Then after a person came from inside and he handled over the device. Even after all this they have giv3n me hotspot device where I had asked for dongle for my laptop...It's the poorest service which I have ever received by the airtel.

I had given an application for disconnection my number +[protected] on 16 March 2018. I cleared all my bills same date.

They acted promptly and disconnected my connection same day.

After two months of disconnection they started following up for bills. It has been very frustrating for me work. I gets numerus call and mails from Airtel for bill payment, even though I have completed all formalities for closing the account.

Every day a recovery person comes to my office to recover money and have to explain everything to that person.

This has become very tortures for me and spoils my lot of time. I have mailed everything to all possible email IDs of Airtel with no result. This situation I am facing from more then 4 months.

This is not the 1st time they have done this they had forced me to pay 2 month bill (around 18thousand) in November also. They were not sending me bills and suddenly they use to disconnect my number, which was quite embarrassing for me. So decided not to pay and constantly send mail to resolve my bill issue without and result. Finally I had pay them bill for the period in which I had not used the connection. Since this number was with all my clients.

I have everything in mail so I can not attach that.

Now I need compensation for all the mental and financial torture I have faced/facing.

This complain i have been continuously following up with Airtel . since 2017 Jan. Today its july2018. my location is Bangalore, Whitefield area.
The voice quality is poor, due to network congestion the voice cracking occurs in 3G mode . where as in 4G VOLTE mode, i need to make multiple attempts to get one call connected . Its either not connected or mute call after connection.
The 2G has better quality than other 2. THe data speed is pathetic. its only showing in KBs.. even streaming video during FIFA was in buffering mode, rather than continuous play. There had only been false comitments related to fixing the issue . So i decided to switch to Vodafone.

I get 2-3 calls daily from airtel company. I have told their telecallers that i dont want to change my current mobile network into airtel, still i get calls daily.
Everytime they are calling from some new number. If airtel is not getting business that doesnt mean that you will start harassing people by calling 3-4 times daily.
Whenever i ask airtel employees that from where did they get my number they disconnect the call.
Stop harassing Airtel.
Can somebody help me in this issue?
My email id is - chaudhary.[protected]@gmail.com

Airtel DTH have charged Rs. 15/- for delayed recharge, as they named it as “Idle Maintenance charges”.
There is no information available on their website or SMS sent for the recharge.
And this was confirmed /accepted by customer support person that nowhere is mentioned, even though we will charge for it.

They have refunded Rs. 15/- after a long call and few mail conversation.
Finally they have closed the call saying that "Here after, if the account is suspended we will charge for it".

This is a day light robbery. Please beware of this.