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Airtel Complaints & Reviews

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M
mvvsurya
Jul 15, 2018
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Address: Hyderabad, Andhra Pradesh, 500019

Phone/Mobile Number: +[protected]

Hi team,
Looks likes bharti airtel continues looting balance... I an giving 10 lack rupees challenge to bharti airtel on this issue.
I have not received any update from your end but you marked as resolved by crediting 150+150 to my account. You have deducted 1589 from my account and showing 89 is to be deducted in next recharges. Please prove all your deduction in my account and will pay you 10, 00, 000 rupees on spot to bharti airtel limited. I will challenge you, you have deducted all my amount with out providing/using any service from you. You are saying international roaming is free but you are looting.

Learning: airtel have open network but only secrete billing which they could not provide any justification.

Please provide me complete justification on my deductions, which you have mentioned earlier even i have not received any call to my mobile which your sim card. (You can get full information by the service provider in uruguay.).

I am still stick to my challenge above if you prove your deductions.

Please do the needful.

Regards,
Suryanarayana,
[protected](please do not call as balance is looted on this number)
+[protected]
Airtel customer support has been notified about the posted complaint.
Jul 15, 2018
Updated by mvvsurya
You are closing all my complaints and marked as resolved. Please do not close. you have options you can claim your 10 lacks from me. or accept your billing is not correct and proceed with refund.
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    Shubham1029
    from Vadodara, Gujarat
    Jul 15, 2018
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    Address: Surguja, Chhattisgarh, 497001

    Who the hell is talking from my phone number at 3 A.M. ? I guess someone is trying to peep into my personal space . I was asleep at 12 at night to woke up to tour message that I've talking for 26 minutes in midway sleep. Kindly look into this info else I might have to go to higher authority. It's a serious issue of trust and peivacy breach.
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      karthik329
      from Bangalore, Karnataka
      Jul 15, 2018
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      Address: 560053

      Hi, My phone number is [protected]. Mistakenly i have done multiple recharge for given mobile number on July 9, 2018. 1st recharge: 499 2nd recharge: 399 I accept n apologize for my human error as wrong recharge 399rs & I had requested for reversal, but they are not ready to revers the secondary recharge. I would request to address the issue and oblige. Attached screen shot for reference. Note: I can answer calls only before 9:00 am or after 7:00 pm My email id: karthik.[protected]@outlook.in Hope for positive resolution. Thank you, Karthik Prakash [protected]
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        K
        Kannuu
        from Kolkata, West Bengal
        Jul 14, 2018
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        AIRTEL provides interrupted network and charges for ISD CALLS and SMS saying that calls were not done through internet but directly -our mobile data is on always and wi fi is present most of the time and calls are made through internet but they claim that they were made directly-this shows they are withdrawing network amidst calls and trying to profit by charging as direct calls -I had complained about it several times but they don’t agree and argue-some lady Ekkaiya argued unnecessarily and refused to credit back the charges made in the bills -she did not acknowledge her network deficiencies but blamed us for those calls .Kindly be strict with such network providers -today also I can see that have increased the data limit under the broadband plans but they fail to provide data as promised -we need to complain almost everyday and besides if wi fi and mobile data services are interrupted then how can the calls be controlled ?
        Airtel customer support has been notified about the posted complaint.
        Jul 14, 2018
        Updated by Kannuu
        Please find the bill details as per attachment for which the customer care lady argues unnecessarily

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          K
          Kumari Daj
          from Supaul, Bihar
          Jul 14, 2018
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          Address: Samastipur, Bihar, 848125

          Very poor network performance in this area. I want to quit airtel network. Slow browsing. Not clear voice calling also this area pin code-848125 . I contact costumer care many time but my problem persists. I I decid to port my no.[protected]. airtel always say India's no 1 network but in my opinion it is the worst network . And worst costumer care service .
          Airtel customer support has been notified about the posted complaint.
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            P
            pratyush khanna
            from Delhi, Delhi
            Jul 14, 2018
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            Address: New Delhi, Delhi, 110015

            My airtel Number has been allotted to other person. It was with me from past 6 Years. When i talked with customer care, they told that you have not used it from 90 days so they allotted it to other person.
            Number is attached with my bank account & Other personal network.

            Today before talking to airtel customer care, i visited airtel office but they didn't told be about such thing and reissued me a new sim for same number and charged me for that.

            I need that Number any how.

            Please help.
            Airtel customer support has been notified about the posted complaint.
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              B
              Bidyadhar Giri
              from Bhubaneshwar, Odisha
              Jul 16, 2018
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              Address: Angul, Odisha, 759145

              I recharged my airtel mobile via online recharge txn ID[protected] for Rs. 249. The amount got deducted from my SBI account but the recharge did not take place .My mobile number is [protected]. I am unable to find any complaint handling system in airtel site nor any toll free number so that I can contact and explain my problem. I would like you to look into the matter and update my mobile number with the recharge amount.
              Airtel customer support has been notified about the posted complaint.
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                S
                sahushailesh85
                from Hyderabad, Telangana
                Jul 14, 2018
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                Address: Hyderabad, Andhra Pradesh, 500018

                From Past one month Voice is breaking while getting/receiving call on Airtel network,
                I am very much fed-up with Airtel, Seriously want to change the network provider at Hyderabad... Voice is breaking 100 of times in one min call..
                I have 2 Prepaid sim of Airtel and both r giving worst call quality

                Thanks for 1500 ruppe Jio phone that help me reconnect the people whose voice is broken.
                Airtel customer support has been notified about the posted complaint.
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                  N
                  nithin guduri
                  from Hyderabad, Telangana
                  Jul 14, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500037
                  Website: www.airtel.in

                  Sir,
                  I have recharged with 99 ₹ on 29th of June 2018 which has unlimited voice calls and 1 GB data of validity 28 days.

                  As my 1 GB data is consumed by me before 13th July 2018, I have recharged with 448 which has unlimited voice calls, 1.4GB data per day, 100 SMS per day of validity 82 days. But my data services are not activated.

                  When I contacted Airtel customer care they are saying that if you are using one offer then you are not eligible to activate another offer. The latter offer will be activated after termination of first offer. In this case, I am unable to use data even I have recharged my account. And there is no option of declining recharge in "My Airtel app" even if one offer is active.

                  Kindly respond to my problem.

                  Thank you.
                  Airtel customer support has been notified about the posted complaint.
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                    I
                    isha garyali
                    from Bengaluru, Karnataka
                    Jul 14, 2018
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                    new airtel dth connection

                    Address: Bangalore, Karnataka, 560076

                    Hi ... good evening
                    My name is Isha .. I had put a request for a new connection for airtel DTH some 2 weeks back and to my surprise its still not installed..
                    the day I had put a request online i got couple of calls and i attended them and i
                    Was informed that since im an existing customer of airtel broadband, i can take the infinity pack for 5999inr with android and Hd box instead of 6999Inr .. i was like ok and asked...
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                    D
                    Djcaindia
                    from Churu, Rajasthan
                    Jul 14, 2018
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                    Address: Jaipur, Rajasthan, 302018

                    My. Balance deducted without any information..they started Value added services without my confirmation. Airtel is cheating customers .. its not good for your company .. please send my money back.. otherwise I will go to court..
                    On Wednesday at 1:18 am airtel deducted RS. 35 for online gaming services without my request. I did not apply for this service. This is an auto deduction of money by Airtel. This is a matter of concern that how can a company charge from it's customer without his/her confirmation. This is an fraudulent activity by the company. I want my money back. Please consider my complaint and take an action against this.
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      Mount Michal Nadar
                      from Chennai, Tamil Nadu
                      Jul 14, 2018
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                      Address: Ahmedabad, Gujarat, 382330

                      My airtel digital tv customer no is-[protected] i called customer service to know abt the cheapest pln the customer service executive said 299plan in that i will get all south channels except english movies told her.then i told her to activate that plan.but she not activated my plan and my dish got suspended in 15days then i called again talked with senior he refunded me the amount and told that the plan charges has been increased to316 he told me to recharge 116rs more.then i did that recharge.but when i recharged most of the tamil channels and other channels were not coming.which the customer service agent told me it will come.now they are not activating the suspended channels.and the cs agent talked very rudely with me and the senior agent is not bothered about my problem he said jo krna hai kr lo jo ukhadna hai ukhadlo.and said nothing can be done in this

                      i am frustated with this type of behaviour
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        R C Vashisth
                        Jul 14, 2018
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                        Address: Visakhapatnam, Andhra Pradesh, 530008

                        Dear sir,
                        Namaskar
                        I have visited Air Tel Office, Sripuram, Visakhapatnam for porting my mobile no from Idea to Airtel around 1545 hrs. on 14 jul 18. But, Airtel staff behaviour was very rude and insisted for Aadhaar and I was refused to entertain. However, I have given the reference of Honorable Supreme Court Order regarding the issue, but I was denied. Please take action. I am also requesting TRAI for clarification and necessary action.
                        Regards
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          shashank k avhad k
                          from Mumbai, Maharashtra
                          Jul 14, 2018
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                          Address: Mumbai City, Maharashtra, 421311
                          Website: airtel.in

                          This is to complain about Airtel Executive Mr. Rajmit Nagpal who visited site for
                          installing Network booster at L & T site.
                          Mr. Rajmit sent the survery person for taking network reports.
                          The survey report was forwarded to some other person who didnt know about the site.
                          Mr. Rajmit did not attend calls or messages given by me from the last 1 week.
                          On the basis of airtel booster many o[censored]s have ported the no. to Airtel.
                          I request to take strong action against the airtel executives.
                          They keep on giving family and other reasons for delaying work.
                          Rajmit contact no.
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            vkanukuntla
                            from Bengaluru, Karnataka
                            Jul 14, 2018
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                            Address: Mumbai City, Maharashtra

                            Hello,

                            During my travel outside India, without my knowledge international roaming setting is activated from my Airtel Network on my mobile number.

                            Now, during my stay I was able to receive calls from India and answer them as usual.

                            During the usage, Airtel never intimated that the usage of Airtel services is being charged over my credit limit. Now they have billed me 5800 INR and expect me to pay.

                            I deny this as it is a mistake on Airtel that it denied informing me while approaching the credit limit or while exceeding it.

                            So, please help with Airtel in resolving my issue.

                            Thanks,
                            Varun
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Addy055
                              from Mumbai, Maharashtra
                              Jul 14, 2018
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                              Address: Mumbai City, Maharashtra, 410206

                              Hi, I received a message from airtel saying that there's a scheme in which a Hello tune could be activated in 15 rupees for 90 days. Now when I tried to activate the Hello tune in 578785 I got a play list where I selected my song. I got a message that the song would be activated in few minutes. However it was not activated although rupees 22 was deducted from my account. When I tried to take help from the so called customer care executive on 198, I wasn't answered on my query instead the SENIOR executive named Sarika disconnected my call saying that she couldn't hear my voice. I know this trick of customer care executives but this should not be the way to treat customers. This is very disappointing and now I think I will port this number to Vodafone.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Globe Gemish
                                from Mangalore, Karnataka
                                Jul 14, 2018
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                                Address: Dakshina Kannada, Karnataka, 575007

                                Dear sir,
                                We dont have mobile network in our place.
                                Earlier we used to get good signal strength but now its so weak that hardly we can make any calls. Please resolve this problem as soon as possible.
                                I have brought this issue to your notice a no. Of times but no improvement was done.
                                If this continues many o[censored]s planning to port to other network.
                                Airtel customer support has been notified about the posted complaint.
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                                  H
                                  harishdkca
                                  Jul 14, 2018
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                                  My airtel dth id is [protected]. I am recharging my connection regularly and but they reduce my days every time and in their customer channel they are showing that if you pay before due date your days of plan will increase but they are doing opposite and reducing my plan days. Now they said our plan price increase but I have recharged before the price hike. They said no we will charge the higher price and they reduced again my days. But they are not giving the benefit of recharging before due date. Giving very poor service.
                                  Airtel customer support has been notified about the posted complaint.
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                                    V
                                    vijay akkenapally
                                    from Bengaluru, Karnataka
                                    Jul 14, 2018
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                                    Resolved

                                    Hello sir my name is vijay, for my wife number [protected] am not receiving Porting code we sent sms 10 times still not received Porting code, But Airtel sent an SMS stating our customer care executive will call you to rectify your reasons for porting.
                                    Am facing so much of network problem in my home
                                    Jul 15, 2018
                                    Complaint marked as Resolved 
                                    I myself went to Airtel store and scold them properly. Then they gave code
                                    Airtel customer support has been notified about the posted complaint.
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                                      K
                                      Kivinoto Assumi
                                      from Chennai, Tamil Nadu
                                      Jul 14, 2018
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                                      Address: Chennai, Tamil Nadu, 600095

                                      First of all this customer care people should be trained properly on how to talk to customers. The complaints i had to make on TransID[protected] and TransID[protected] recharge on my number [protected] has not been activated for 3gb but i got 1gb in both case. But the customer care guys are ignorant and proud enough to hang up the call after saying 'let me get you to customer executive' not once but twice. I have no words to describe such a huge company which is trying to connect people is only turning his deaf ear to already existing customer. Are the new customers the real customer, and the old customer is not a customer?
                                      I know these message will not even be read, and the worst is i wont even be get in touched after this.
                                      Can you help me out after all i am your sincere customer until today.
                                      Dont try to be the fastest network try to be a reliable network.
                                      The customer executives who just assisted me are the worst at their job, and why do you hang up on someone who is looking for help, all because he was fooled by the company in showing 49rs=3gb data for 1 day, i say this is scam as i did not have it.
                                      Airtel customer support has been notified about the posted complaint.
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