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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 798

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N
Navneet Raj
from Chennai, Tamil Nadu
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regarding dth

Address:600097

I had a normal connection and 2 days before i have taken 2nd connection of hd in rs.999 in which the airtel person told me that you have 1 month free hd channels. But today on my new second connection i got error code 6. And then i called customer care and they told me to recharge again with rs.351 on 1st normal connection then only your pack will restart on newly 2nd hd connection and after that i recharged then now my channels are coming....
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M
mkpandey25
from Noida, Uttar Pradesh
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penalty for delayed recharge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I got call from airtel representative that i will be charged rs 15 if recharge done post package expiry. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, you stop services. Since the services are stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call....
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N
Noopur Maan
from Mumbai, Maharashtra
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no network, and customer have only solution change your sim

Address:560076

Hi,

I am using airtel from around 10 yrs now, for the very first time now i am irritated with airtel signals, there are 0 signals in my home and office, i am not sure what is the point of keeping a headset if there is no signal, when ever you call customer care or raise a query on twitter, only response you get is change the sim, i am not sure, if they are even bothered about the complaints people are raising, doing advertisement...
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M
Manjula Singh 1
from Delhi, Delhi
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unbarring of my mobile number

Address:New Delhi, Delhi, 110005
Website:www.airtel.in

Airtel has been unable to unbar my number that had gone through a Sim Swap fraud, in spite of sending them all relevant information 4 days back and several repeated requests over the last 4 days.

Their customer care is useless, lousy and pathetic, and so are their first level escalation officers. They keep mentioning that they haven't received "confirmation from back end team" and KEEP MAKING FALSE PROMISES of a resolution...
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S
Sima Biswas5
from Mumbai, Maharashtra
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services not started after porting, since 3 days

Address:400708

I had to port my number from vodafone to airtel. I have come to realize how big a mistake was that. My vodafone sim services stopped 4 days back, and this airtel people keep talking about technical difficulties and still they have not started services for my number. I have been visiting their gallery again and again leaving my job each day, and there is no resolution till now. Extremely disappointed of airtel.
Since last night now...
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V
Vishaljane
from Nagpur, Maharashtra
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broadband fraud employee.

Address:Bhopal, Madhya Pradesh, 462023
Website:Airtel.com

Hello,
My complaint includes a person named lr. Kushwaha who promised me for an airtel broadband connection, came home with the cef form and charged me 500rs for the installation charges. He said the connection guy will be here in 2 hours, 3 days have passed and the person vanished. Now he's not picking up the phone and there is no address of him on the maps.
Lr kushwaha[protected]
Bhopal, old subash nagar colony...
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F
Fatima Alam
from Delhi, Delhi
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airtel broadband connection delay

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:Airtel.in

It is a shame that i have to write to you about this matter. I jad ordered a new broadband connection on the 5th of may amd have not yet received it. I had made the full payment for 6 months and simce then i have been calling your customer service like a mad woman. They kept promising me for the next day or asking for more time. I received complain numbers and my request was put on the escalation team a several times but i did not receive...
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M
mehfuz farooqui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false recharge promise

Address:Thane, Maharashtra, 401107

My self mehfuz farooqui having prepaid airtel number [protected]. I got an offer of 99rs recharge in which i was eligible for unlimited talktime local, std, roaming, sms and 32gb data for 28 days. I did refill on 5th of may 2018 and offer was running smooth. Then all of sudden on 16th may there was deduction from main balance after ending calls. When i call on customer care they told there was no such offer. If there was no such offer then...
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Address:560068

Dear sir,
I am thanuj kumar k. I am the customer for airtel digital tv for the last 6 years. 6 months back i have upgraded my connection to airtel internet tv set-top box and converted my monthly plan into the yearly plan. I have paid for the yearly plan. Now recently i have got some problem with the channels. No channels are coming into my tv. I have called to customer care on 1-may-2018 and complained about it. They have logged...
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M
meeanshul
from Allahabad, Uttar Pradesh
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unethical deduction of balance

Address:Kushinagar, Uttar Pradesh, 211016

I take a recharge of rs200 on 3/05/2018 which was deducted as a charge of services which i neither applied nor i used
I complained against it on 11/05/2018 ref. Cbdov[protected]. Iwas given assurance that my money will be refunded by 15/05/2018. On 16/05/2018 iwas denied refund ref. Cbdov[protected]. Im feeling cheated amt. Is deducted without my consent...
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Address:Kozhikode, Kerala, 673571

This is in relation to my airtel tv account no.[protected]. On 9th may 2018, i recharged my airtel dth account [protected] for rupees.5801. The recharge message came on the settop boxr and everything went well, all channels become active. However on 15th may, i start getting messages on my tv screen that my account balance is low and to recharge the account before 18th may 2018 to avoid service interruption. Since i paid rs.5801, i expect...
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S
Saimala
from Jabalpur, Madhya Pradesh
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airtel prepaid uselessly activating services and deducting amount

Address:Bhopal, Madhya Pradesh, 462016

I am facing this serious issue for the past two three weeks with airtel prepaid they are for no reason activating Gaming services and deducting my balance and and airtel customer care is beyond reach with pathetic IVR option they have been continuously deducting the balance money I am now going to switch to some other network fat better than this so called pathetic airtel. And will not advice anyone to switch to airtel ever....
+1 photos
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R
rr singla
from Delhi, Delhi
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activation of mastipack without consent

Address:110092

Mastipack was activated on my mobile since 10/03/2018 without my consent and being charged rs 49/- for 10 days without my permission. I even don t know what is this mastipack.
I am not aware as how or on what ground such services are activated by airtel frauduntly without taking consent from consumer. Airtel has proven track record for such kind of frauds.
Please credit all the money deducted from my balance on this account,...
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S
Srikar Nagalla
from Hyderabad, Telangana
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regarding valence issue.

Address:500078

As my airtel mobile number is [protected].
Mybslef kanuri bala dharma srinivas, trusted airtel customer since 2010.

As i recharged my mobile with the amount of 399.

Issue is : ehen i opened the data. Its not allowimg me to browse and not allowing me to make any call. This is quiet disguisting thing for me. Worst service from airtel now.

Please check and resolve my issue as soon as possible.br...
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S
srisuccess
from New Delhi, Delhi
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illegal issue of sim

Address:560079

Dear sir/mam,

Good evening.

At present i am staying in delhi. I am basically from bangalore. My airtel no is [protected]. It was switched off from morning because there was no charge in the battery. Since it was switched off, how an airtel executive can issue my sim to some one without my presence. This is seriously a big mess up which airtel has created now. That sim is synchronised to many accounts and even...
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R
rajubhutoria
from Tufanganj, West Bengal
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disconnection of service in spite of regular payment.

I am one of your post paid customer.

I am regularly paying my bills. Details given below:
1. Bill no.[protected] for feb 18 amt. 643/- was paid on 20.02.2018 to your
Authorized representative "m/s millenium exclusive" vide their
Receipt no. 17613.
2. Bill no.[protected] for mar 18 amt. 590/- was paid on 20.03.2018 to your
Authorized representative "m/s millenium exclusive" vide their br...
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F
Faizan haq
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deactivation for no usage

Airtel deactivated my number for not usage for 90 days though there was a minimum balance of RS 20 as mentioned by trai...I contacted airtel for the reactivation of the number .They asked me to visit the relationship center to get the activated duplicate sim..When i visited the center they refused to give me the duplicate sim.They said you can get a new sim but not retain the number which was deactivated...Airtel wasted my entire working...
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R
rkms
from Mumbai, Maharashtra
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airtel post paid connection

Address:Kolkata, West Bengal, 700038

I was using Airtel connection for sometime and in spite of repeated complaints related to speed of internet, no one has addressed the problem but have charged me for the 4G Service. Out of flustration I decided to port to vodafone. I paid my dues on the due date along with 100 rs extra so that I do not face any problem while porting. Few days after the request for porting that I was told by vodafone that my request has been refused by airtel....
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V
Vishal Ram
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding 4g net problem

Address:500039

Sir, i had made this complain earlier regarding internet problem in my area (Ie.. Uppal, peerzidguda) i am getting 4g signals but i am not able to use internet but in 3g i can use and my previous complain no is c4gsp[protected] and they will solve by 16 till now it has not sloved and in status it says complain has been resolved i need the problem need to sloved asap...
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T
tarun aryan
from Mumbai, Maharashtra
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company toll free number coming as invalid selectively

Address:Hyderabad, Andhra Pradesh, 500036
Website:www.airtel.in

Hi,

I work at amazon and we have a toll free number for company related calls

Number:[protected]

Issue: this number when dialed from my phone is coming as invalid. I checked with some of my colleagues and its happening with half my team.

Can you check what is the problem here. I will be forced to move to other networks if this problem is not resolved soon....
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