I am in Boalia, Garia, Kolkata 84. I am facing disconnect problem everyday for last few weeks. Whenever I am calling them, they are saying it will be resolved and internet will start working for few hours. This problem specially coming at night. Their contact number is always busy in peak time and their service desk site is not working. There is no grievance contact number or email id available in their site. I have paid good amount of money initially for this connection, so cannot discontinue immediately. Their customer care is pathetic and will never share the time when they can resolve the problem. Such a pathetic experience.
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