Alliance — For transfer asking me new Installation Charge

Address:Kolkata, West Bengal

My name is Kalyan, I have bought your internet connection 1 month ago. Due my personal problem I have sifted my new room.I just want to transfer this connection in my new room.The operator asking me new installation charge for new connection.I have already made a new renewal for this month.I just want to use the above IP. Beacuse I have already alliance broadband user.I am at staying Garia station, near Pachpotha P.O.Please tell me Why I have to borrow a new connection for this.
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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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