Alliance — My old ticket no 2781

Every day around 10 pm connection is not present. Lco did not pick up the call. This is happening consecutive 3 days .everyday connection restores automatically around 10am .do alliance take recharge amount for 12 hrs a day??? I need this resolve this issue by tonight. This is 3rd day i am not able to work properly due to this.lco charged 4.5k and given mc instead of onu while instalation done . If it is not resolved by today night i will file complaint in consumer court for harrasment and failure of promised service and take legal action as needed .
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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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