Alliance — packet loss ping drop

Address:

Jadavpur kolkata WB

Since last three months what happend I don't know there is way much packet loss and ping drop to alliance network, I am an old customer of alliance and I never had any issues regarding internet speed packet loss ping one of the best connections, but I think alliance lost it's potential, I don't know what has happened never felt so disappointed, even my mobile network is much stable than alliance.Had also changed to optic fiber complaint many times about this problem to local ISP but I think they do not know anything about why is this happening. I am very sorry to say I think need to change my ISP.