Alliance — Very Poor Speed & Lacks of Service

Address:Jalpaiguri, West Bengal

Hi, I'm using your broadband service from last few months in my home and also applied for my office because of it's good speed. But from last month it's speed has gone down words. I asked for service to the nearest service office & they advised me to submit a complaint on the toll free number. I did as they said. But unexpectedly I didn't have any service. Again on the very next day I did the same thing & waited for service but unimaginable these also same(didn't have any service). So I decided to disconnect the connection & also from my office, adding to those who are having your connection on my opinion & from my friend circle, because they also frequently have the same problem. I hope after reading this complaint you will provide good quality of service to the rest of your customers. Thanking you Samya Saha
Was this information helpful?
No (0)
Yes (0)
Alliance Broadband customer support has been notified about the posted complaint.
Complaint comments 

Comments

i am using this service since years always had a problem with the speed and service but from last 40 days i am not getting the service properly, maximum i get the service for an hour or two in a entire day . I am sick and tired of complaining to the local broadband provider and as well as to the company technical department but none of them are taking care of it .
USER ID : ZEE_MB
i hope someone go through the complaint and take some action as soon as possible or else i have to take some legal action against the company under Consumer Rights.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Alliance Broadband
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    539
    Pending
    0
    Resolved
    46
    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
    View all Alliance Broadband contact information