Alliance — Worst possible customer service

Address:Kolkata, West Bengal, 700056
Website:www.alliancekolkata.co.in

I had an internet connection breakdown at around 12 am midnight. I registered a complaint with alliance broadband..They provided me a complaint number-15363. The next day afternoon(after 12 pm) i tried calling their customer service helpdesk asking for updates.They refused to provide an ETA for resolving the issue and disconnected the call. It is not the first time that I am facing such an issue.
Was this information helpful?
No (0)
Yes (0)
Alliance Broadband customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Alliance Broadband
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    539
    Pending
    0
    Resolved
    46
    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
    View all Alliance Broadband contact information