Alliance — Worst speed. Complained multiples times by to operator and the service provider but of no use.

Address:

Kolkata

It has been 3 months that i have been using Alliance broadband in Kharagpur. Initially i took the 100MBPS pack from operator but IT WAS OF NO USE!!! Maximum speed was 18MBPS. The operator suggested to change the router for getting better speed, did that also but WAS OF NO USE!! Finally had cut down the pack to 50MBPS and guess the speed!!! It is 1.5MBPS r. Informed the customer care multiples times but they have been ‘WORKING ON THE ISSUES SINCE LAST THREE MONTHS’. If this service provider would have begged for money, i would have donated them but cheating the consumers is simply not acceptable!