Amaron — Battery within 48 months warranty

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Amaron Battery

I purhased amaron car battery bh5d20l, adbo251q315019, from navi mumbai, within 3 years the battery is dead. I called customer care and sent the battery to their shop for replacement on 25 july 20 as it was within 48 months warranty, now the amaron advisor called me after 2 weeks and tells me that i have to buy a new battery for 6200 rs and will get a 20% discount. When i stated the battery should not die within 3 years he told me that its a one off case with my battery. I disputed the amount as new battery is available at much lower price and i should not pay so much for new battery. The advisor neither wants to help or provide me with the senior management number for further dispute, extremely unhappy with the product of a company which states they have a better life cycle.