Amazon India — About my refund order#[protected]

Address:	New Delhi, Delhi, 110059
Website:	www.amazon.in

My name is akshay gour mobile number :- [protected],
6 customer care exe told me that you will receive your refund in your bank account definitely 100% you will get. Please listen all recordings
My back account is already linked in amazon account. But i got a mail on 16 may 2016 that you will receive only cheque or dd before 26 may 2016 and you will receive tracking details on 22 may 2016, but after tracking the details from india post dd is rto in same day. No body calls me from courier.

Escalation tm mate :- sharon will not provide the complete name she told me wait for more 10 working days to cancel you dd and you will get amount in you bank account from last 1 month i am waiting for my refund, amazon india is fraud.

Leader ship team :- mr. Uday kiran will not provide the complete name he told me wait for more 10 - 15 working days to cancel you dd and you will get amount in you bank account

Both the information is different

1st you commit then you fail to full fill all things,
I want refund in 3 days and compensation also