Amazon India — As promised order is not delivered at specific location

At the time of purchasing (10th Aug, 2015) the item from amzaon india app it shows delivery is available at 416510.
After tracking the order on bluedart ((18th Aug, 2015) )site it was held by kudal bluedart branch from 4 days(No any intimation to pick or what to do with your shipment).
And when i called bluedart they said that they don't give service to 416510(Sawantwadi).
Amazon saying that the choice is there and for one or two item they will not provide your shipment for your location and also said that you collect the same from the place where it was hold(416520).

Attaching the snapshot for the reference, which says that the delivery is available at 416510 (sawantwadi, maharashtra)