Amazon India — Gift Card certificate issue of 300 Rs.

Address:	Bharatpur, Rajasthan, 321001
Website:	www.amazon.in

Amazon.in is behaving like a insane guy because they are making an issue which is not likely to be an issue, give my 300 Rs Gift Card which is remaining since I purchased in SVD (Super Value Day) on 2nd july 2016 than all will set.

I'm tormented right now with their excuses that which are huge in length and colossal in time to write like You have not made a payment in SVD offer ! etc...
Cause whenever I call toll free have to explain the same thing again n again caller satisfy me saying that don't worry sir you will definitely get the remaining dues in next 24 hours, please wait we are doing at our level. Than I hang up the call waited 48 hours than again called the toll free they again committed the same thing told me to wait again 24 hours I said OK.

This all happened around 4-5 times and each time they committed the same suicide with same signature mark and same suicide note as well but the man still alive, why they are not ending the life of this issue.

A BIG QUESTION MARK ????????????????????????????

I don't want to hinder the subject which is in brief right below:-
As I'm full-filling all the criterion of getting a Gift Card still have not got why ?

and I know it very well that you guys give GC only when demanded by customers ?

Damn sure that My 2nd July Purchase's 300 Rs. GC of ICICI bank debit/credit card trasanction is still remaining and nobody is listening why ?

On thirty first (31st) of July 2016 I called amazon.in toll-free for may month's 300 Rs. GC. its true why ignoring the truth ???

The mailed copy of issue:-

To:
C
[protected]@amazon.in
Date:
September 11, 2016, 2:26 AM

I have contacted many times at your toll free number each time new person discuss the whole issue than say your Gift card will delivered after 234 hours or before, i have escalated the issue to the concern team.

Why I have to call each and every months end for Gift Cards ?
Why its not auto credited into my account ?

Or its a merely a tactics of amazon.in that if any user demand of Gift Card in SVD than he/she will get satiated ?

A big question mark on your services ?

As I am a regular customer of amazon.in still I am facing these issues, I have signed up on amazon.in approximately 3 years ago, and from the very beginning I have made a total transactions on amazon.in till now mroe than 30000 Rs.

Still facing issues, is it Mr. Jeff bazoz wants from a customer like me ?

A big question mark again ?

Issue in detai:-
Hitherto waiting for Gift Card and I have fed up calling on toll free number and tell the whole story from the very beginning again and again.

I have purchased some goods on 2nd of July 2016 and 1st of August 16 in SVD (Super Value Day) offer, the total amount was 3032 Rs. and 3090 Rs respectively also both paid by ICICI bank credit card.
Credit Card number is **** ***** **** 6170 .

Right now I want the 900 Rs gift card for each month as mentioned in SVD Terms and Conditions.

Got A reply:-

September 11, 2016, 2:28 AM
Hello,

This is an automatic e-mail to confirm we’ve received your e-mail and a Customer Service associate
will be in touch within the next 6 hours. In the meantime, please visit our Help Pages:
https://www.amazon.in/help

Please note: This e-mail was sent from a notification-only address that can't accept incoming
e-mail. Please don't reply to this message.

Regards,
Customer Service Department
Amazon.in

Again got a email:-

Your Amazon.in Inquiry
A
Amazon.in
[protected]@amazon.in
Hide details

To:

rahulsingh.[protected]@gmail.com
Date:
September 11, 2016, 6:41 AM

Amazon
Your Account Amazon.in
Message From Customer Service
Hello Rahul,

I'm really sorry to hear that you haven't received the Gift card for the super value day in the month of July and August.

It is highly unacceptable and not encouraged in Amazon. Also, we do not want customers to suffer in any way, customer satisfaction is our Prime motto.

We won't let down our valuable customers like you in any situation. Please accept my sincere apologies for the inconvenience that you've faced in this case.

I will surely help you with that.

I've checked and see that the gift card for the super value day in the month of July was successfully credited to your amazon account on 29 July 2016 4:16 PM for Rs.600. Also the remaining amount for Rs.300 was credited to your amazon account on 1 August 2016 1:08 AM.

I want to make sure that the super value day gift card or Rs.900 for the month of July was successfully credited to your amazon account.

Also regarding the super value day gift card for the month of August, The GC will be credited to the customer's Amazon account within 90 days from the offer date, i.e. by Monday, 31st October 2016.

Due to the large number of purchases in the super value day it will take 90 days for the gift card to be credited to the customers account. I hope you understand your situation and limitations. Please be assured that you'll receive your cashback on time.

Rest assured that your transaction is always safe and secure with us. We take full responsibility to get your cash back at the earliest.

Please note that we Amazon will never let our valuable customers down under any circumstances and situations.

We request your cooperation and understanding on this regard and thank you very much for being such a valuable part of Amazon.in.

Thank you for being a genuine customer to us. We look forward to seeing you again soon.

Please use the survey below to tell us about your experience today.

Warmest regards,
Mani G
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Amazon.in
Original Message
I have contacted many times at your toll free number each time new person
discuss the whole issue than say your Gift card will delivered after 234
hours or before, i have escalated the issue to the concern team.

Why I have to call each and every months end for Gift Cards ?
Why its not auto credited into my account ?

Or its a merely a tactics of amazon.in that if any user demand of Gift Card
in SVD than he/she will get satiated ?

A big question mark on your services ?

As I am a regular customer of amazon.in still I am facing these issues, I
have signed up on amazon.in approximately 3 years ago, and from the very
beginning I have made a total transactions on amazon.in till now mroe than
30000 Rs.

Still facing issues, is it Mr. Jeff bazoz wants from a customer like me ?

A big question mark again ?

*Issue in detai:-*
Hitherto waiting for Gift Card and I have fed up calling on toll free
number and tell the whole story from the very beginning again and again.

I have purchased some goods on 2nd of July 2016 and 1st of August 16 in SVD
(Super Value Day) offer, the total amount was 3032 Rs. and 3090 Rs
respectively also both paid by ICICI bank credit card.
Credit Card number is **** ***** **** 6170 .

Right now I want the 900 Rs gift card for each month as mentioned in SVD
Terms and Conditions.

I replied to this above:-

C
cs-reply+[protected]@amazon.in
Date:
September 11, 2016, 2:03 PM

You told that 600 Rs Gift card has been credited its ok, I also checked for the same and found you are right, but still 300 Rs Gift Card is remaining cause the one which you were telling that 300 Rs also have added into my account that 300 Rs. Gift card is for May month's purchase not for the July Month's got it or not ?

So clarify your doubt, I'm damn sure about it, because I called on 1st of Aug for May month's remaining 300 Rs gift card and than after 24 hours it was credited into my account.

Its really awefully bad right now as well that you guys are still not paying attention to the issue.