Amazon India — Harrasment with an order

Address:

Kolkata, West Bengal

Amazon gave me this awful experience with my Or...der #[protected] an Amazon fulfilled item. They sent me a prepaid order as a COD !! 1. Before purchase, They displayed a delivery estimate to my pincode as 4 to 6 business days for this item on their website. And immediately after purchase, they changed the ETD to 10 business days. 2. The order was sent as COD, where as I had paid full amount during purchase. The ‬India Post delivery person called me to inform that he would hand over the package only on receipt of full amount (since its a COD). Above that, since its a large package, he wont deliver it to my door step. I need to collect it from the post office with proof of my ID! Is this how Amazon should treat Indian buyers? This is not the first time. Most of the time shipments get delayed without proper reason!