Amazon India — Order not delivered (Order #[protected]

Address:

New Delhi, Delhi, 110049

Concern officer,

As writing you after every incident and giving all information by which the actual things which is happening should be recorded officially and legally, so the customer point of view does not manipulate as you people are such cheap and fraud that you can say anything and do any update in your system or in my account at any point of time with false words!!

Due to your cheap practice i have gone with mental agony and pain as you guys fail to deliver my order not once but twice and both time you have given wrong information which not only made me lost my coolness but mentally disturb with the way you guys work on your term and kept customer in dark and updated your things with all false statement!!

I am jotting down things point wise so you don't miss any episode and come with any creepy answer!!

1. I first ordered on 7th may 2017 for the samsung mobile phone which committed to deliver to me on 9th may 2017. As already written and explained what all done first time with proof of visiting the courier boy at my office address at 8 pm and he promised to deliver the same next day but sent back the courier while updating wrong information (as mailed and discussed with so many executive in this this regard).

2. As the same been re ordered (this done on 9th night) due to the fault accepted by the team and taken the initiative so things should not get ugly he re ordered and committed to deliver the packet on 11th may 2011. As mailed properly and told the team its my office where the team accepted that the corporate deliver should be done on the office timing only.

3. I was giving reminder since yesterday morning mailed and even called up so can know what time will receive my packet, but unfortunately things has not change on the very next day all commitment and apologies has been thrown in the dustbin by the team and start behaving as they done previously with me!!

All things were properly updated about the packet delivery address along with my number and timing!! But unfortunately nothing changes and i have not received any update by any team member to me if its been taken on tip priority and re ordered by the team on commitment of delivery on time!!

In evening in spite of delivery the status start showing "delay delivery on customer request
Delhi, " how and who done this only amazon knows!! And then finally the mail which says the packet returned !!

This is something really serious and highly unprofessional working by the team amazon.

My number was there no one called up!!

My both address office as well as home are on prime locations of delhi where in know one can get problem of delivering or finding.

As an old customer already received packet by the amazon courier team previously on both my resident and office address!!

Shockingly and surprisingly what went wrong this time as you people shown all your worst with false statement and uncommitted working.

This is not just a matter of misleading and cheating but the mental trauma which i have gone thorough in theses last four days was terrible, as you guys made lie one after another which made me sick and suffered a lot and trust me i ma not going to leave this matter as ease as you guys has taken..

You run my life and made me sick and now want the amazon should pay for their uncommitted/ cheating and lying one after another to their costumer should pay deprecation charges for doing what all not to be done by them in any circumstances.

As i have all proof with me as mailed and called up to the amazon team in regard of my order need immediate my money along with depreciation charges due to which i am gone with mental harassment immediately!!