Amazon India — order not received even after 18 days/no refund/no reply

Package not delivered

I ordered one asus selfie mobile battery on 29 may 2020. Order #[protected] priced rs.859. I was told that my package will be delivered between 5-10 june 2020.

On 10th june they displayed a message that it will be delivered today. I waited up to 11th then through my order details on amazon.in, a message was displayed that your order is delayed and contact the seller via email a copy of which will also be received to amazon. I did just that and no reply in 2 days. Then on 13th june i again wrote. No reply still. The package stated to be dispatched through india post is not traceable via tracking number given. Tracking id ed[protected]in. Till date upto 17th june no reply no refund from the seller or amazon.in

It is very disappointing and i feel cheated by the renowned online shopping site like amazon.