Amazon India — refund amount not credited back to the account.

Address:

Kollam, Kerala, 691312

I have ordered for an ipad on 16th of december worth rs 24109 and payed the amount using debitcard which is linked with my indianbank account. After placing the order i went for cancellation and got a confirmation mail from amazon saying the refund is initiated and will be refunded to the source account within 5 days. But till now the amount is not reflected in my account. Make necessary action to solve the issue. When i contacted amazon they said it may be the problem with the bank in processing the refund. Check into it seriously since i am unable to go to the bank since i am busy with my schedules.
The refund referance number is:[protected]
Amazon order id:[protected]
The bank is indian bank
My details: aravind. A
[protected]