[Resolved]  Amazon India — Santhosh Divakar

Address:

Mumbai City, Maharashtra

Ordered a Mobile handset online product (upfront payment also made) with details as follows : Order #[protected] Product : Micromax canvas Knight A350 Order was to be received on Oct 18, 2014 . then suddenly on the same day order tracking status shows up as 'addresee not found' though the sales person has never reached the address to which delivery has to be done . Wrote several emails to department spoke to manager, its very distressing that it has made no difference . Now the status shows up as 'product delivered', though, We have not received product. Repeated calls to customer care center leads to even more frustrating experience with them having no information, where the product went, who delivered it and now what should we expect ? it has been overall a very pathetic service that Amazon has offered to us and I would not recommend any one to pay upfront and buy products from them as there is no obligation from them that the product will reach you. Beware from such cheating and frustrating experience!!!