American Express India — Credit card rejection/declined

Address:

New Delhi, Delhi, 110088

Dear Sir/Ma’am,
With due respect I would like to know my credit card application status in written.

Yesterday, I called to your customer care then one of your executive replied me your card application has been rejected/declined because of CIBIL. Then I pull out my CIBIL records after paying 500/ INR and my CIBIL score is 849. I am attaching that email along with this email. Please use madh1985 password to open it.

I am getting 1 Lac 25 thousand salary each and every month in my ICICI bank account and regularly paying Income Tax to Indian Government then why my application has been declined/rejected.

I have a Home Loan of 27.5 Lac and it is running from last one year without any obstacle and paying 30 K each month to Bank.

I am a respected citizen of India and I want satisfactory answer from American Express else approve my card under the appropriate norms and condition given by RBI. Else I will take move for further step.

Hoping to get a speedy reply ASAP.
Note : Attaching CIBIL screenshot records for your perusal. Let me know, if you need any other information.

I am waiting to receive one reply from you all in written else i will be using Banking Ombudsman clause number 6. Please find below
12. AWARD BY THE BANKING OMBUDSMAN
(6) 7 In the case of complaints, arising out of credit card operations, the Banking Ombudsman may also award compensation not exceeding Rs 1 lakh to the complainant, taking into account the loss of the complainant's time, expenses incurred by the complainant, harassment and mental anguish suffered by the complainant.
Thanks & Regards,
Madhav Mishra
Mobile : +[protected]
Home (Landline) :[protected]