American Express India — False Statement on Selling the Credit Card

Address:	600075
Website:	www.americanexpress.com/in

Hi,

I am Vignesh. S from Chennai ([protected]).

I was approached by a person called Venkat (holding mobile no[protected] from American Express Credit Card Division. While he was explaining the benefits of Make My Trip Credit Card, he mentioned that i will earn 1000 Bonus Payback Points each month, if i make a transaction of Rs. 1000, 4 times in a statement cycle.

When i checked the site, it was not mentioned. Hence, i again called him next day, before signing in for the card and he told that it is a special offer for the Corporate Employees and it will not be available for direct consumers. So, not mentioned on Site.

It convinced me, as i already hold Citibank Credit Cards which provided me such offers which was not actually mentioned on site, like Lifetime Free and no annual Fee. Even after that, i have called him and get clarified regarding this multiple times and he convinced me that it is true.

So, after signing in and one successful bill cycle, the 1000 bonus points were not credited. So, i called him and confirmed. So, he told me to contact the customer care to check why it is not credited. So, i insisted him to check as well and missed for few days to check with customer care. After around 5 days, i called customer care and came to know that there are no such Corporate offers and i was cheated.

I again called him and asked why he said so, and he told that he got confused with the Gold credit card and provided me such statement and it is not available for Make my trip credit card.

Then only i realized that i was cheated by such an irresponsible company and its staff. I have paid Rs. 750 + taxes for this no worth at all credit card.

Also, this card is not at all accepted in 80% of the places, where i purchase. Now i was able to use it only on the HP Petrol Stations.

I want the American Express Credit card team to look for such fake agents and take necessary action. I have wasted Rs. 750 + Taxes for this fake statement. Hence, I would ask the american express credit card division to refund my money, so that i can proceed on closing the Credit card after paying my Debts.

I would also request American Express credit card team not to send such Fraud agents to anyone, and if it has been done purposefully by the American Express Credit Card Company itself to cheat peoples, then i would request them to stop this fraudulent action here onward.

Note : I have used many credit cards for the past 8 years and have not defaulted a single time. Also, i have never paid the Minimum amount due till date and always have settled the money in full.