[Resolved] Anson Sports — false promise/substandard product | |||||
Hi my name is avtar singh from kolkata. I had a very bad experience with anson sports (Jalandhar). I had gone to their shop after finding about them through indiamart. I purchased 150 kg hex dumbbells and a commercial adjustable bench. The owners/partners, varun anand and priya promised and assured me that i will get the products shipped and delivered to my home in 7-8 days after payment, through rivigo courier which will cost me around rs.15 per kg (Around rs. 3000 for all the products) but they kept delaying sending my products for about 7-10 days and every time i called them, they used to pick calls alternatively and kept telling me one story or other, they used to say we will updated you in 1 hour and never used to call back. It went on and on. After much delay they did sent the product through nitco logistics, which i had to pick from their godown with lots of hassle and it costed me exactly rs. 3100 but after 1 month of payment and with lots of harassment. Plus the product they sent me was of bad quality. They showed something else and sent something else. They are very irresponsible people and i would not trust them ever. Please stay away from them. I wish i had learned about their behavior prior to making the purchase and gone through previous reviews. Please do stay away from them. Just to clarify this is my personal experience with them. How they deal with other customers i don't know maybe they deal with other people well, but my experience was very bad to say the least and i will never trust these people. Please do check my whats app chat with them. I have converted it into jepg and uploaded it here. Was this information helpful? | |||||
Jan 25, 2018 Complaint marked as Resolved Hi my name is Avtar Singh from Kolkata. I had minor delivery issue, but Mr. Varun (owner) called me and resolved the issue immediately. He personally took time to look into the issue and resolved it immediately. I'm happy and satisfied with their service. I would highly recommend them and will do further business with them. | |||||
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I too have a very bad experience to share regarding M/s Anson Sports. I had placed an order on 01.05.2018 for purchase of insulated steel wire rope for my personal gym machine. I made online payment through my debit card. Now they are neither picking the phone nor they are sending the material that I ordered. I have sent them text messages, e-mail as well as whatsapp messages but they are not responding at all. I advise the public against ordering any material from this firm.
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