Apollo Clinic Complaints & Reviews

I ordered a Protinex 500gm in 2weeks ego. They didn't updated their stock this is 3rd time I visit the store but didn't get product....

Hi Apollo Team,

I had a health checkup on September 9th, 2022, and found that the lab results were incorrect. I checked with another lab for confirmation before seeing a doctor, as the doctor would have to write a prescription based on the incorrect Apollo health check results. measurement from a blood test

Please perform a trust and validations test one more; else, I will never trust Apollo.

Inline...

I had visited your clinic at HSR layout, Bengaluru on 9 April, 2022 for my mother's knee problem.
I was asked to take an x-ray and the billing person wrongly billed it. As i noticed the same, i checked with the doctor and the technician and I was right.
Therefore when the doctor asked the billing person, she said it was done through your system and it was a technical error.
I was asked to wait for a day to get my refund....

I did an annual health check at apollo clinic, nurses don't even know how to take a blood sample, my arm is all swelled up and paining like anything, filled with blood cloths

thank god I didn't get admitted there else doctors and nurses would have killed me...

The patient is a 79 year patient who is physically intihibited. Doctor had suggested certain tests to be conducted. The tests were completed on 11.07.2022.
Called clinic to book a time slot to show the reports. Was told by customer care that they cannot help and I need to either WhatsApp or call the number on the prescription seeking appointment for booking time.
I called the number on the prescription which remained unanswered...

On 7th July, 2022 I booked one online consultation and had a terrible experience.

Appointment ID: 3029897
Patient name: Anamika Ghosh
Doctor Name: Dr. Brig K Shanmuganandan

1. Booked a 3:30 PM slot for online consultation and it was automatically rescheduled at 6:30 PM without any information.

2. Doctor called around 6:50 PM and discussed all the problems. After the call, the doctor...

Patient Jolly De. Sh. Ramen Biswas had collected blood from home on 06.07.22 for blood test creatinine, cbc, urea, Na+ & K+ on behalf of Apollo Clinic Saltlake, Kolkata and report was mentioned for home delivery. I paid Rs. 100/- for that. No online report as well as hard copies was not delivered in my home on 06.07.2022 It is urgent require for Doctor consultation.
Money receipt no. 25357 dt 06.07.22
Address HA-200 Saltlake...

While calling and booking appointments, patients are asked to come at a particular time and then asked to wait for more than 2 hours with an excuse of “First come First serve basis” and Doctor (Dr. Sanjib Chowdhury) is coming late, after scheduling a particular time slot. This is affecting all the patients who may have other urgency.
The management should try to schedule appointments at a specific time slot and RESPECT patient’s...

Good Morning Sir,

I am really thankful to you for opening a apollo clinic here in Barrackpore, West Bengal. We are happy with the expertise of the lab attendents and how swiftly they operate and treat the patients.

But I am sorry to inform you that there are some unethical business practise which is going on in Barrackpore Branch. They have started a commission system, where in they are not offering any eligible...

I had an appointment with doctor Priyanka Sinha on 2nd June 2022 at apollo clinic newtown kol 700156. First of all, staff confirmed that my appointment time is strictly 06:30 PM. After arriving in time, I had to wait for one hour for the doctor to arrive.
Even after that, I was asked to visit doctor in sequence number 4 although my sequence was 3.
Staff, named Dipanwita Roy Choudhury said that another person had emergency where...

Yesterday I booked a slot with APOLLO Diagnostic for home sample at 11 am I have given blood samples for HCG test and paid 870 Rs for home collection of samples. They said it will take 24 hrs but now it's more than 24 hrs and even customer care person is talking carelessly...

Extremely disappointed with the kind of experience at a place where doctors are supposed to be focused on saving lives than minting money. Visited the e-city clinic for an appointment with the general physician on duty on Friday, March 18th, 2022.

I have a lump on my forearm without any injury or infection and wanted to get it checked. The lady who was the general physician on duty made me take a seat and without even examining...

Today I had appointment with Dr Bhaduri ( Endocrinologist) at Apollo Clinics, Newtown, Kolkata. Appointment time was 4:30 PM and staff at reception asked me to come by 4:00 PM. Accordingly I reported to the clinic. Till 5:10 PM, doctor did not reached. I asked the staff at reception, if there is delay in schedule time, the same could be communicated thro SMS / WhatsApp or telephone call. Concerned staff at reception started giving advice...

Bill no. CS[protected], date[protected], Visit ID FSALOPV0622548, name Ms. PRARTHANA BHATTACHARYA.
Due for operation, doctor to see reports this afternoon 4:30 p.m. PT/INR and APTT/PTTK reports, fully paid for, are yet to be received. Repeated calls to Apollo Clinic Salt Lake Kolkata evokes no response.
We will NEVER have tests done at Apollo again.
Bill no. CS[protected], date[protected], Visit ID FSALOPV0622550. CEA,...

Apollo clinic Anwar Shah road branch. The stuff behavior are very much unprofessional. They are not listening properly while enroll our name for any doctor appointment. Not properly mention the name. Listen half of the sentence and cut the call.
Stuff need some grooming how to talk and behave....

Respected sir,
I Naresh vanka had given my samples at apollo clinic at seetamma peta vizag and taken money 13500 rs.
I submitted which was given by my company medical format and list of tests. And they did but in that they missed some tests which i known from company.
Why the people of apollo clinic at seetampeta, vizag doing like this.
I am requesting you personally pls do the needful and take an action...

I gave sample for COVID-19 RT PCR on Friday, 21 Jan 2022.

I was informed that result will be available in 48 hours and Apollo 24/7 app shows it would be available by Sun 23 Jan 2:30 PM.

I made repeated call to customer care yesterday and today to get the reports. Each time they informed in 2 hours it would be done. I have spend more than 3 hours talking to them, asking to provide a correct time when they can...

I had given my home sample for rt pcr test on 10th of july at around 3:44pm to be precise, stating clearly that i require it on 11th of july anyhow as i have flight at 3am the very next day! And i was given the assurance that it will be sent on time. After constantly nagging them, I was told that i will recieve it before 9:30am on 12th . But unfortunately I didn't recieve it on time, and even after constantly contacting them and letting them...

This is regards to your clinic in Ballygunge Kolkata. I have called the number provided for reports and yet the lady attending the phone was least helpful. My call was hung up many a times. I had only one question that it's been more than 48 hours and when can I receive my COVID test.

You are a brand and your customer service is pathetic. You sent me feedback message whether I will recommend your services and I mentioned never,...

I got vaccinated ny daughter age 18 on 03/01/2022 from your Thakurpukur Branch Kolkata. Name Biyas Hui. I repeatedly contacted with Br authorities as also your WA help line but nobody help me till now. My only queries was I want to know the manufacturing and expiry date of the dose as given to my daughter. Batch no as shown in certificate is 37121015A.pl provide it....