Aquaguard Total Enhance — Chronic Disorders

Address:North 24 Parganas, West Bengal

Since the AMC of my Aquaguard Total Enhance water purifier made on 15/10/2012, I am facing chronic problems with the machine! I have made requests to repair or replace faulty components but the cry is being ignored since. Initially the machine’s LED lamp started to fail due to non-availability of spares, then the water level sensor started failing to perform.
The machine had been being inspected by clueless technicians and the problems are stuck with it after their repeated efforts! Even after paying Rs.4885/- towards AMC, the machine fails to perform as expected. Each time they service the machine, they instructed to flow away the storage water produced first. In this way, the precious water gets wasted but the problems are not solved!

The persistent problems with my machine are:
1. The production of water does not shut off even when the tank is full,
2. The LED indicator does not glow to indicate the supply of electricity to the machine,

I, therefore, would request you to take necessary steps towards redress of my grievances immediately.

Hope to hear from you soon.

Wishing you a brighter tomorrow,

Turbasu Bhattacharya
Information & Cultural Affairs Department
Writers' Buildings.
Kolkata 700001
Phone: [protected]
[protected]@gmail.com
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Sir,
I was allotted shares vide Lr NO SBI/1092236 dtd[protected] & ledger folio 1838824, which were not received by me till date. plz advise me the on line / off line procedure for obtaining the share certificates and post me required documents on [protected]@gmail.com or contact [protected]. And also I have received the divident till 2004. Hoping for the urgent action.
with regards

G V Srinivasa Babu
Dear Mr. Bhattacharya

Please accept our sincerest apologies for any trouble or inconvenience we have caused you, regarding your problem with Aquaguard.

We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.

Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.

Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________

This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com

Regards
Eureka Forbes Team

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