[Resolved]  Kent RO / Kent Grand Plus — No TDS control

Address:North West Delhi, Delhi

I am using KENT RO system for 6 months now. It is normally been advised that TDS level for daily consumption should be in range of 40-60, but KENT RO which comes with tag line of "TDS control" stands false when it starts giving water in the range of 10-70. consuming low level of TDS will make us used to it and higher chances of getting ill after having outside water.

when contacted service engineer his answer was "Supply water comes with varying TDS and KENT will just reduce TDS in % of supplied water, which is 10% in our case. You should control your supply waster" such an irritating answer I have got but what to say to that guy...IT IS ULTIMATELY POOR R&D OF THE PRODUCT. product should be able to control the TDS irrespective of the supply water quality.

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Aug 13, 2020
Complaint marked as Resolved 
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Hi Deepak,

Your complaint has been forwarded to our concerned department. Someone will get in touch with you soon.

Regards
Kent RO Systems Ltd.

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