[Resolved]  Apsrtc — ONLINE BOOKING FAILURE

Address:Hyderabad, Andhra Pradesh

Dear Sir, I tried to book ticket for service to travel from MGBS-BNG on 04.10.14, the service name is Nalgonda to Bangalore, the transaction was failed for 3 times (ICICI-1 and SBI-2 transactions) after that I tired to book ticket at 22.30hrs and got reservation, an amount of Rs.3019/- on each transaction and I am surprised that the call center number is not working to lodge a complaint. I tired several times but the call is disconnected without completing discussion.I am giving transaction numbers 1).IG00AM0MM2. 2).IG00AMPFK7. The ICICI transaction reference number is not informed to me. I request you to arrange to refund my amount at the earliest and improve the performance of the site so that failures are minimised. Awaitng early replay, SAMBASHIVUDU [protected]@yahoo.com [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. We have made a note of your contact details. Our official will get in touch with you to address your concerns. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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