[Resolved]  Aquaguard — Aquasure filter repair service

Address:Nashik, Maharashtra, 422003

I have purchase aqua sure from aquaguard but some problem in filter, i register complent in customer service five days ago but no one reach at my home for repair.
Customer care no :[protected]
Complent date :- 10/11/2016
Complent no :[protected]
My name :- mr. pankaj babanrao gaikwad
My cont no :- [protected]
Address :- ft no :- 11, nilkantha appartment mahalaxmi nagar
Dhatrak phata adgaon nashik
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Dec 24, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Nov 11, 2016
anilsingh9's response
Even No technician is vising, neither getting call from service center regarding same, what is use of complaint no. Or service center.
Verified Support
Nov 17, 2016
Eureka Forbes Customer Care's response
Hi Pankaj,

I have forwarded your issue to my team at Nashik and they shall connect you soon. Appreciate your patience.

Regards,
Priya
Verified Support
Nov 22, 2016
Eureka Forbes Customer Care's response
Hi Pankaj,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya
Complaint comments 

Comments

My complaint no [protected] & [protected], Company is not resolving the issue, the product is under two year of free Annual maintenance scheme. Please do the needful.
Eureka Forbes Customer Care's response, Nov 17, 2016
Verified Support
Hi Anil,

Let me get this checked for you. My service team at Gorakhpur will connect with you soon to help you out.

Regards,
Piyush
We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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