[Resolved]  Aquaguard Eureka Forbes — Aquaguard ro installation

Address:110030

Hi team,

I bought one aquaguard ro 4 days ago and requested to customer care for installation of this ro at my home.

Now after 4 days, still i did not get any call for installation.

I tried calling customer care again and again but every time asked to wait for next 2-3 hours, still no response for this installation.

When i tried calling local customer response center, i am getting the same response from the representative that i will be getting call in next 2-3 hours.
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Aug 20, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
Eureka Forbes Customer Care's response
Hi Balveer,

We have received feedback from our service team that your issue has been resolved.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

Hi Balveer,

We regret the inconvenience caused. We request you to share your contact details/ complaint no / customer ID and we ensure to resolve your issue at the earliest.

Regards,
Eureka Forbes Team.
Hi Team,

My Consumer ID is [protected].

I am getting new reference/complaint no from customer care which are follows[protected], [protected],[protected] but I am not sure which one is correct.

Please check the same at your end and let me know the status.

Thanks,
Balveer
Hello Balveer,

Thank you for sharing your contact details we have made a note of the same. Our concerned team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Hi Team,

What is the earliest time aa per you??

Please provide me the contact details of the nearest service center where my request is getting forwarded to get the expected time.

Thanks,
Your frustrted customer

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