[Resolved]  Aquaguard — Unit not delivered

Address:Coimbatore, Tamil Nadu, 641031

My name kumaresu, ([protected]) and i booked dr. aquaguard classic model water purifier unit and full amout 8990/- paid to my father in-law mr. s. krishnasamy ([protected]) on 03.09.2016 through sales engineer mr. sivakumar ([protected]) and sales order number is 52550 dtd.08.09.16. till date unit not received and there is no updation. he is not picking my call. next level i reported to his team leader mr. arul ([protected]), from him also there is no correct feedback. i registered a complaint through their customer care and the complaint request number is 96992383 on 27.09.16. they said the issue will solved within 2 days. but there is no call & not solved the issue. now mr. arul given a number of his divisional manager mr. mohamed appalose ([protected]). but he also don't know the status.
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Dec 8, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Kumaresu, Thank you for sharing your contact details. My team at Coimbatore will get in touch with you soon to resolve your issue.

Regards,
Anu
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Hi Kumaresu, as per the feedback received from my team, I understand that your issue has been resolved.

Regards,
Seema
Complaint comments 

Comments

Mandatory service was due in Aug and I got a message also. No person turned up for service. When will it be done?

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