[Resolved] Aquaguard — Unit not delivered | |||
My name kumaresu, ([protected]) and i booked dr. aquaguard classic model water purifier unit and full amout 8990/- paid to my father in-law mr. s. krishnasamy ([protected]) on 03.09.2016 through sales engineer mr. sivakumar ([protected]) and sales order number is 52550 dtd.08.09.16. till date unit not received and there is no updation. he is not picking my call. next level i reported to his team leader mr. arul ([protected]), from him also there is no correct feedback. i registered a complaint through their customer care and the complaint request number is 96992383 on 27.09.16. they said the issue will solved within 2 days. but there is no call & not solved the issue. now mr. arul given a number of his divisional manager mr. mohamed appalose ([protected]). but he also don't know the status. Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Eureka Forbes Customer Care's response Hi Kumaresu, Thank you for sharing your contact details. My team at Coimbatore will get in touch with you soon to resolve your issue. Regards, Anu Verified Support Nov 07, 2016 Eureka Forbes Customer Care's response Hi Kumaresu, as per the feedback received from my team, I understand that your issue has been resolved.Regards, Seema | |||
1 Comment | |||
Comments
Mandatory service was due in Aug and I got a message also. No person turned up for service. When will it be done?
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