[Resolved]  Aquaguard Water Purifier — Aquaguard Filter replacement Cheating and No action

I just thought of sharing my very bad experience in my life from this company

I have been cheated by Aquaguard by replacing very old filter by technician.I trusted in them and continued using filter for months .My small kid was getting continous dysentery and I never suspected for water problems. I stopped giving milk and tried changed food for her and problem continued.

Finally I thought of calling aquagurad technican and when he inspected he found that water purification is not happening.
When i saw the filter it was manufactured in 2012.I bought aquaguard system in 2014 only.Finally I realised that I was cheated by old techician who replaced the filter.

I raised a complaint against techinican but sorry to say that no action has been taken on this complant and he is still continuing in the company.

Then I send a mail to their ceo marzin and Suresh on this and no reply.Send multiple reminders as well.

This is a common complaint which I can see from many forums and this cheating process is still continuing.

This is a serious issue which is even life threatening to consumers.This can be very well prevented by active involvement of senior managers and informing/educating consumers through SMS.But nothing happenedd so far on my complaint even after 4 months and thought of sharing this to open forum.Technicians are always collecting the old filters with them when they come for replacments and using it somewhere else if it is partially working

So my suggestion to all is not to purchase the product from this company unless this common issue is resolved by senior management..I still think that their product is good but there is no value to customers once product is purchased