Ar Shopee — Non receipt of Items ( Sony Full HD LED 40 Inch TV and Sony Home Theatre) Against my Orders No 2230 and 2238

Dear Sir, My name is V.Satyanarayana residing at Sullurupeta, Nellore Dist Andhra Pradesh. On 3rd Of February This year, I have received a phone call from one of the executive of team AR Shopee that company is offering TVs and Home theatres and told me to transfer 25, 999/- for Sony Bravia KLV-40R482B 101.6 LED TV, which he promised to send to my registered address within Five working Days.I believed him and transferred Rs 25, 999/- Through SBI online. After few minutes he called me again and asked me to buy Sony Home theatre for which I have transferred Rs 8, 999/- Through SBI Online.He narrated the list of gifts and promised me that I will receive them within Five working Days The next day a lady by name Ms Soniya called me and told that 40 Inch TVs are out of stock and instead 50 Inch TV will be sent to me for which i need to pay an extra amount of Rs 6999/-.I refused to pay the amount and told her that if I receive 50 inch TV, I will transfer the remaining amount with out fail. The next day a person by name Mr Gurpreet called me and told that I should accept a TV of any brand other than Sony, which I have refused because I want both TV and Home Theatre of same brand.After a couple of Hours he called me and told that my orders are kept in hold. Since then I am calling them and sending them innumerable e-mails.Every week they are citing different problems.Since nearly Two Months are passed, I requested them a couple of days back, either to expedite Shipment to my registered address or refund to my bank account.but I have no got any reply so far.For the faith I reposed in the company, I am getting shabby treatment from them. I am reproducing below my latest e-mail to AR Shopee. Dear Sirs, I am glad to receive due response from you that you will investigate to find out what exactly went wrong with my orders no:2230 and 2238 for which I am thankful to you. Kindly see that there is no further delay in dispatching the items to my registered address and forward me the details by e-mail. As I informed you earlier, lot of mental agony is caused to me and I can not withstand the same any more. I am reproducing the orders for your referrance. 1) Dear SATYANARAYANA V, Your payment for the Order with Reference number 2238 on the Merchant Website : arshopee.com has been successfully processed. For your convenience, we have provided the Order Information below. Order Information Merchant Website : arshopee.com Date :[protected]:26:33 Merchant Reference Number : 2238 EBS Payment ID : 33232240 Payment Mode : State Bank of India Netbanking Amount : 8999.00 Customer Name : SATYANARAYANA V Customer Email : satyanarayana.[protected]@gmail.com Status : SUCCESS For any queries, Please contact the merchant arshopee.com. Regards, EBS PG Team PLEASE DO NOT REPLY TO THIS MAIL. THIS IS A AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT ATTENDED. 2) Dear SATYANARAYANA V, Your payment for the Order with Reference number 2238 on the Merchant Website : arshopee.com has been successfully processed. For your convenience, we have provided the Order Information below. Order Information Merchant Website : arshopee.com Date :[protected]:26:33 Merchant Reference Number : 2238 EBS Payment ID : 33232240 Payment Mode : State Bank of India Netbanking Amount : 8999.00 Customer Name : SATYANARAYANA V Customer Email : satyanarayana.[protected]@gmail.com Status : SUCCESS For any queries, Please contact the merchant arshopee.com. Regards, EBS PG Team PLEASE DO NOT REPLY TO THIS MAIL. THIS IS A AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT ATTENDED V.Satyanarayana, E/52, Pinakini Nagar, DRDL Quarters, SULLURUPETA - 524 121 Dist. NELLORE. ANDHRAPRADESH Phone: [protected] I request you to kindly get the same resolved at the earliest . V.Satyanarayana. SULLURUPETA Andhra Pradesh Mobile: [protected]