Aramex Couriers — Failure of delivery of consignment

Address:

793003

I have ordered a consignment from shopclues as cod. and, i got a message as my shipment is handed to aramex couriers and will be delivered by 13 october 2016. but, i ain't got any calls or message from the courier service. this is not the first time aramex is failing to deliver in shillong. i already got return details of my two previous shipments. the service of aramex in shillong is poor. the contact numbers given is also fake and there's no way to contact the courier office. i used to get messages as "delivery attempt was failed", but i never got a call from them. so, i request to kindly take action on this.
Order number (shopclues)- [protected]