[Resolved] Ask Me Bazaar — Refund and courier charges is not refunded

p_gupta

from Jammu, Jammu and Kashmir

Address:	Jammu, Jammu and Kashmir, 180001
Website:	askmebazaar.com

Askmebazar is harassing me mentally. I have been calling them from 2 months for my refund.

I have received my product on 28.12.2012 and the product has not up to mark I have booked the complaint immediately .they told me we have don't have courier service there so u have to send it by ur own I have return u the courier charges .according to them I have packed the goods and send them back thru trackon courier vide POD no[protected]/[protected]. I have paid courier charges 100/-+80/-=180/- total .i have send them the written complaint but the action has not been taken so far. As far as courier company is concern they have received the product on 07.01.2016.

I continually called up their customer care but they have not given me a reply upto mark .when I asked them to give my no forwarded to ur executive I will chat them in this matter but they only apologise the matter nothing else .In short customer is sufferer.my total balance with them with courier charges is Rs.1099+180/-=1279

kindly request u to take a +ve steps against the company why they are not suppose to refund the amount in customers account .

I shall do hope that my refund is credited I my account .

regards

Pardeep
[protected]

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Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2016

Ask Me Bazaar Customer Care's response Dear Pardeep, Apologies for the inconvenience caused to you. We would love to resolve your complaints at earliest. Register them here: http://support.askmebazaar.com/ Regards, Siya Team AskmeBazaar

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Comments

mnrkrishnan

from Bengaluru, Karnataka

BEWARE OF THIS CHEATING SITE: I agree with your comment and I would like to share my real experience. Order No.AB8219062 dt.[protected], I got a damaged/air leaking Air sofa from Ask me bazaar for Rs.2500/-. I raised complaint in their support on[protected] the same day, and I was issued a ticket No.31456 by their support team. For 2 weeks the site was showing "Processing". Then all of a sudden they closed the ticket and sent a mail to my E-mail requesting me whether I am happy. I was shocked to read this. When I protested, they told me to raise another ticket. This I did with ticket no. 38454. Then they wanted me to update IFSC Code. For this, I, E-mailed to them my Bank Pass Book Front Page. After that I waited for Refund but all of a sudden they closed the 2nd ticket also. I protested & raised a series of tickets Nos. 38461, 38462, …... seeking Refund. These tickets also fell on dump ears and they closed all these tickets without solving the issue. Then I reviewed this site with my real experience in consumer complaints & other forums. For this I found response in these sites from askmebazaar apologizing for the delay and stating that my refund is in process. I waited again for 2 more weeks & understood that this response is just a gimmick to divert attention of the viewers, an unethical practice adopted by them to cheat customers & viewers. Till now I have not received refund and it reveals their true cheating identity. On scrutiny of various reviews against askmebazaar in these sites I find that they have posted similar + ve responses with wordings such as, “you must register first in support...we assist you ", “to have better insight raise another ticket ...", "we apologize for the delay and ….", "your refund is in process ..." all these are false hopes given by this fraud team. I only appeal to all not to fall prey by their colourful adds/discounts & don't buy anything from this fraud site and avoid to be a VICTIM like me. The support team know pretty well how to cheat you. I would like to know if anybody has received REFUND for damaged item from them. radhakrihshnan Iyer, Palakkad, Kerala Jan'16