[Resolved] Ask Me Grocery — Late or no delivery of products, very bad service. | |||||
Very bad service!!! I tried this ask me grocery for the first time for Rs 2000 cash on delivery and I was told to wait for 4-6 hours. I didn't go out of the house for 7 hours and then called them thrice but didn't get any satisfactory answer. First customer care executive told to wait for another 4 hours (pls note I ordered at 10 am) which I did and then called again but the answers were "SORRY, it will be delivered in next 3-4 days and we can't cancel the order now. We have raised a complaint from your side. But we can't tell you the exact date and time it will be delivered." Mean I have to stay at home and not go to my job either. It's 24 hours now and still not sure whether they will deliver it or not. As status shows confirmed. I will never use this service again and will instead go to the big bazaar or other shops to buy things. The customers care executive were not polite either. DONT USE THIS SERVICE IF YOU WANT PEACE !!! Was this information helpful? | |||||
Jul 15, 2016 Complaint marked as Resolved Ask Me Grocery customer support has been notified about the posted complaint. Verified Support Jun 14, 2016 Ask Me Grocery Customer Care's response Dear Kunshi, We are apologetic for the inconvenience caused to you. We would request you to please raise your concern at support.askmegrocery.com where we will require your few details like Order no, registered mobile no, coupon code etc., to resolve your query. Thanks ~Team AskmeGrocery
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