[Resolved] Ask Me Grocery — Neither delivering my order nor refunding my money

Sandeep Agarwal 11

from Ranchi, Jharkhand

Address:	New Delhi, Delhi, 110001
Website:	www.askmegrocery.com

I had ordered my grocery with order id ag[protected]. Ihave registered 4 compalints and have called 7 times to customer support team. Every time they say that they do not have current information and when i insist to connect to their senior, they put my call on hold for 20 minutes. They are neither delivering my order nor proactively giving my refund. Please expose the fraud of the website. Their facebook page is full of such complaints and so it seem sit is a usual practise of the company.
Please punish the company and the founder.

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Jul 8, 2016

Complaint marked as Resolved

Ask Me Grocery customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2016

Ask Me Grocery Customer Care's response Dear Sandeep, Sorry for the delayed in response. We are extremely apologetic for the inconvenience caused to you. As per the information of our logistic team, your order has been successfully delivered to you. Should you have any further concern, you may reach out to us at support.askmegrocery.com. Thanks ~ Team AskmeGrocery