[Resolved] Ask Me Grocery — Non refund of amount for cancellation of order | |||||
Sir I have ordered in Ask Me Grocery for an amount of Rs.768/- on [protected]. At that time of ordering the website has not shown my address is not in their service area. They have cancelled the order number AG[protected] on that day it self. But they have not refunded the amount till date. Daily I am contacting them. They are not responding properly.To day they have informed that they want 10-12 working days for refund. What is the reason behind this, I do not understand their policy of refund. Was this information helpful? | |||||
Jul 15, 2016 Complaint marked as Resolved Ask Me Grocery customer support has been notified about the posted complaint. Verified Support Jun 14, 2016 Ask Me Grocery Customer Care's response Dear Mallesham,
We are seriously apologetic for the inconvenience caused to you. As per the confirmation by the team, your refund has been credited to your PayU wallet on 02nd Jun'16. Kindly check your PayU wallet for your refund amount. Should you have any further clarification, you may reach out to us at support.askmegrocery.com.
Thanks ~ Team AskmeGrocery.
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