[Resolved] Ask Me Grocery — Order not received even after 20 days

AnuragAgarwal

from Mumbai, Maharashtra

Address:	Kolkata, West Bengal, 700048
Website:	www.askmegrocery.com

Sir,
I had placed my order on the 29th of march, 2016, and have not yet received the goods even after some 20 days. I have been placing complaints everyday ever since then twice a day and the call centre executive does nothing but forward the complaint to the concerned department. I've even had talked with senior executives, puneet soni and others who does nothing but give false commitments of resolving the issue in 4 hrs every time i talk to him.
Request you to resolve the issue asap or i'll have no other option but to place a complaint at the consumer forum as the payment for the said order has already been made.

Thanks and regards,
Anurag agarwal
Order id - ag[protected]

Ph: [protected]/[protected]

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Complaint marked as Resolved

Ask Me Grocery customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2016

Ask Me Grocery Customer Care's response Dear, Greetings from AskmeGrocery. Please accept our sincere apologies for the delay in response. We make an effort to deliver the absolute best to our customers. This is to let you know that majority of products ordered by you went out of stock, due to which we had to cancel your order. Your refund has been initiated, concerned team is working on it. We will get back to you as soon as possible. We would request you to please bear with us little more time. Should you have any further queries, please visit our support link http://support.askmegrocery.com and raise a ticket for quick resolution. Thanks ~ Team AskmeGrocery