[Resolved]  Askmebazaar — Damaged product delivered.. Damaged product not picked up. Refund not processed

Address:Kolkata, West Bengal

I ordered a Samsung power bank 2 weeks back. I was delivered a damaged product. I called them the same day it was delivered. They took my complaint, gave me a complaint ID QRC182327 & told me that the damaged product will be picked up in 3 days. But they never came as of yet for pick up. When I am calling them they are saying that their senior will call me back in 15 mins. But they never called. When I called them back again they are telling me the same lie that I will get a call back. OrderID:AB1363426
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May 20, 2017
Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2015
Ask Me Bazaar Customer Care's response
"Dear Customer, We regret the inconvenience caused. We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status. Regards, AskmeBazaar"
Apr 07, 2015
Updated by Saptarshi Maitra
Product was picked up on 25th March. They told me that my refund will be processed in 7 days. It's been 13 days & still I haven't receieved my refund.
Complaint comments 

Comments

They told me they they will process my refund in 7 days after pickup. It's been more than 30 days & still they did not refund me. Whenever I call them they say we will process refund in 7 days. I have called them after every 7 days & everytime they are lying.

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