[Resolved] Askmebazaar — Non receipt of Prepaid order & Non refund of Defective/Damaged item | |
I Ordered on[protected] vide order No. AB1927030, AB1927418, AB1927585, AB1927732, AB1927898, AB1928104, AB1928189 & AB1932433 Because all item rates are low(Except one item Samsung 2600 MAH Power Bank at market rate, But this item received with damaged packing and non working so item returned back but Refund is still awaited) all the orders are confirmed by the seller in the evening of 30-3-15. On 4-4-15 at 12.00 pm a sms is received that order AB1927898 has incomplete address, Contact within 24 hrs otherwise your order will be cancelled. While 1 Item(Samsung 2600 MAH Power Bank) is received same day at 4.oo pm on same address. I called to ask me bazaar in the evening and confirm about my address. also I send a email with photo of item/address page received as a proof of address and requested for not cancellation my orders. But today I received 6 sms for cancellation my 6 orders, I call to AMB twelve times for request / reason, but they given me different reason (Your Item in logistic or Your item is shipped) which was not correct, and try to be fool me. Call charges more than rs.200/- is spent by me due to No toll free No. And customer care representative spend more time, only one order no.AB1927898 is confirmed and will be delivered soon. One thing more during call every time representative try that I should cancel my order, But this order is still awaited on[protected].So I can say the AMB is cheating to the online shopper. Each call is recorded by me as a proof of fraud, I STILL AWITING order No.AB1927898 & refund of AB1928104 (Power Bank)
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Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Apr 27, 2015 Ask Me Bazaar Customer Care's response "Dear Customer,
We regret the inconvenience caused. We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status.
Regards,
AskmeBazaar"
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Sir After complaint on your site askme bazaar representative is contacted me after four days and he cancelled my balance order No.AB1927898 and promise that they will refund money OF BOTH ORDERS 2 ND order AB1928104 (Power Bank) MY PROBLEM IS NOT SOLVED EVEN THEY CANCELLED MY LAST ORDER (TOTAL 7 ORDER CANCELLED PREVIOUSLY) THIS SOLUTION IS NOT SATISFACTORY AND REFUND IS STILL AWAITED
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