Askmegrocery.com — No refund status update since 2 months

Address:Gurgaon, Haryana, 122002
Website:www.askmegrocery.com

I placed 2 order at ask me grocery on 9th July 2016 with below shipment id's:
AG[protected] and AG[protected]
I made an online payment and few of my items were not delivered and I returned one item back, due to which the total cash back reached above Rs.500, so the cash back transaction was supposed to be done online, but no action have been taken on my complaint with QRC no as QRC-47977.Please resolve.
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