Attero Recycling / Atterobay.com — Returned me the wrong phone (Don't trust them) | |||||
Order No : TN[protected]. They have quoted 11500 for my iphone5 64GB white. Once after I sent my phone they offered only 156Rs.But it was in good condition, they told it was not working.So I asked them to return. They returned me the wrong phone. It's Iphone5S black color in disabled mode.They also took my charger. I had contacted their customer care and explained. I also I sent the IMEI, Serial number of my phone.Initially they said it was a exception case, so I waited for few days.Finally they sent me the mail saying that they have received that same phone which they sent to me.Their mail, " Dear Customer, Thanks for connecting us. Kindly be informed that, we have investigate with our courier partner and warehouse/Technical Team . Against your order number# TN[protected], we had received [protected] (Apple iPhone 5 64GB) . Also the password/Passcode (1234) you had shared with us was working with the same device . We have checked in our record, we have not received any of the device with IMEI no- [protected] & Serial no of my phone : DNPJRMT5F38Y . We have already sent you the same device, which we had received . In case of any further assistance or clarification on this issue, please reply back to this email or call on our toll free number i.e. [protected]. " I was totally disappointed, and these people are having this as a habit it seems. My phone worth at least 10000Rs, they totally cheated. Was this information helpful? | |||||
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Attero Recycling / AtteroBay.com customer support has been notified about the posted complaint. Dec 13, 2016 Updated by karthigayan S Again now they are coming and asking the bill for my phone.But my bad time I don't have the bill now.I missed it.So they are telling that can't take responsibility. That they should have mentioned before taking the order, so that I could have stay away from them. But I have another proof that I used the phone. Using my Apple ID I logged in and get the details from Apple website.It has the IMEI and Serial number along with my phone number. | |||||
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