[Resolved]  Ava Merchandising — Ava merchandising damaged hottech bluetooth stereo headphone

Address:New Delhi, Delhi, 600063
Website:www.avamerchandising.in

I have bought this product today for rs.999 from t1 terminal of delhi airport. I checked after reaching the room and noticed that this product was the damaged one (Wire was came out). Please replace the product at earliest. I came from chennai ang going to return by today. Please let me what i have to do for replacement.

Please do the needful at the earliest.

Bill no:00000va[protected]
Contact no :[protected]
Cutomer name: muthusamy/gangaraj
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May 22, 2017
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
AVA Merchandising Customer Care's response
Dear Sir,

We sincerely apologize for the inconvenience caused to you.



We would like to inform your complaint has been lodged under Ref No CCRN0879 which can be used for further correspondence.

Kindly visit at our nearest AVA Shop at airport with your complaint number. We will check & rectify the issue in the product.

Regards,
Danish Shams
AVA Customer Support Team
Complaint comments 

Comments

I have purchase one Herman Hasen watch from Ava Shop at Chennai domestics airport. When i reached at home i start the watch & it work hardly 20 mints. after that the watch is dead & its not working. i m having a bill/ box warranty card which has been received along with the watch.

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    +91 11 4716 9800
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    1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
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