[Resolved] Ava Merchandising — Customer care number not been picked

vipuldevi1

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400067

I have bought hottech fitness band vide invoice number 1884888 on 7-10-16 at terminal 2 at mumbai. Instrument was totally faulty and i can not able to pair the same with bluetooth.

When i approached one of ava shop in mumbai at domestic airport, they told me to contact customer care

I am trying to call the customer care but no one pick the phone which adds more frustration.

Can some one please look into the matter.

Regards
Vipul

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May 9, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

AVA Merchandising Customer Care's response Dear Sir,

We sincerely apologize for the inconvenience caused to you.

We would like to inform your complaint has been lodged under Ref No CCRN01045 which can be used for further correspondence.

Kindly visit our nearest AVA Shop at airport with your invoice bill copy, complaint number & product with full packaging. They will check & Replace/Exchange it accordingly (Please inform us before visiting).

We will look forward for your co operation.

For further information please call on[protected] between 9am to 7pm (Mon-Sat).

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Comments

Vaithy Nath

from Chandigarh, Chandigarh

I have purchased Bluetooth headset .one speaker is not working .Kindly resolve the same.T he same was handed over in Hyderabad AVA.Right now I'm at airport.plz do the needful