[Resolved] Ava Merchandising — Fitbit

veena vaishy

from Delhi, Delhi

Address:	400709
Website:	www.avamerchandising.in/corpsite

I had purchased a Fitbit from Delhi Airport cost 999 I guess, it worked only for 4 months and now it has stopped working. I would like to know if they are selling goods with some guarantee or just fooling customers.

I would like to know whats the solution for this. Coz i have spent money on it.
i had even purchased a power bank named U-Globe. Even that seems to be non working mode. I just want to know how come someone sell such products with high prices. Even though it is high price there should be some customer care number to resolve such concerns.

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Jul 2, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

AVA Merchandising Customer Care's response Dear Mam,

Please accept our sincere apology for the inconvenience caused to you. kindly share your transaction number and registered contact number at [protected]@avamerchandising.in
so that we can look into the issue and check the details.

Verified Support

Aug 16, 2017

AVA Merchandising Customer Care's response Dear Sir, For uglobe power bank please register your complaint at www.uglobe.co.in and for wrist band please share your register contact number and transaction number or please call at our customer support number[protected] from 09:30 AM to 06:00 PM (Mon-Sat)