Ava Merchandising — herman & hansen watch lock not proper

I had bought a herman & hansen combo watch from chennai airport in august 2018. The lock of the male watch is not proper and so it opened accidentally and the watch fell on ground, the glass is broken now. I had to suffer this loss due to poorly working lock in the watch. The salesgirl at chennai airport had told me that any ava shop at any airports provide services, does ahmedabad airport has ava shop where i can replace the watch or the glass and the locking system? Or where is the service center in ahmedabad where i can go to replace it? Thanks.
Was this information helpful?
No (0)
Yes (0)
AVA Merchandising customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have bought hottech smart watch on 07 June 2019 from AVA shop new delhi airport. However it failed to charged even after 04-05 hrs of charging. Whom to contact. Kindly look in to this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AVA Merchandising
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    216
    Pending
    0
    Resolved
    144
    AVA Merchandising  Phone
    +91 11 4716 9800
    AVA Merchandising  Address
    1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
    View all AVA Merchandising contact information