[Resolved] Ava Merchandising — Hottech smart watch

bala_sri_1999

from Hyderabad, Telangana

Address:

500083

Hi,

I have purchased hottech smart watch at hyderabad airport on 31st dec 2016 with transaction id 1965180, it was working fine for few months and after which it stopped to start as well. Kindly let me know the process of the replacement under warranty.

I would request for a refund or a replacement of the watch. Do let me know if you require the invoice copy of the same

Transaction id 1965180
Date 31/12/2016

Regards,
Bala
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Sep 16, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

AVA Merchandising Customer Care's response Dear Sir,

Your product is out of warranty, we are unable to provide you any resolution with your issues...

Hope you understands., ..

Thanks and Regards,
Aman Sharma

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Comments

kapil sahni

from Noida, Uttar Pradesh

Warning :
pleaso do not buy any ava products. First of all their quality is really pathetic. Over that the customer complaint cell is not at all responsive and they have no after sales support.
You will just end up buying the product and they are just use and throw at the mercy of their quality
i am a sufferer myself of the product and am just shuttling between their contact center and outlet with no response

kapil sahni
[protected]