[Resolved] Ava Merchandising — Hottech smart watch - not switching on.

ranbir24

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500015
Website:	ava

Hello,
I have purchased a hottech smart watch on 07/06/2017 at rgia international airport, hyderabad with boarding pass of trujet flight 2t102 on the name of ranbir aggarwal with mobile number [protected].

I had not switched on the watch at the airport but after opening it it is not charging or switching on even after trying multiple times.

Kindly inform how do i get it replaced as it says it is under warranty.

Thanks.

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Jul 15, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

AVA Merchandising Customer Care's response Dear Sir,

We deeply regret for the kind of experience you had regarding the product. We would like to have your Transaction number for the purchase. We assure you that your complaint will be resolved as soon as possible.
You can write us [protected]@avamerchandising.in. You can also call us at[protected] on Monday to Saturday between 10:00 Am to 6:00 Am.

Regards,
Team AVA.

Verified Support

Aug 16, 2017

AVA Merchandising Customer Care's response Dear Sir,

We had tried reaching you many times, but you did not responded, your complaint number was CCRN3457.

Thanks and Regards,
AVA Team.