Avenues India — Amount deducted from account but recharge not done on vi

I have recharged my vi number through vi app. amount deducted in my sbi account but recharge not done. how can I refund my amount? transaction number is #IGAKRWBPW3 dated 10th march 2021 time 8:28 am
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Avenues India customer support has been notified about the posted complaint.
Mar 10, 2021
Updated by bkchy90
The transaction details as follows

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