Avenues India — Online money fraud

I wanted to place an order of minifreeze 3.2 cu.ft on globalcollection.in, the site i came to know from goggle.
Now payment was made via sbi internet banking an amt of 1099.
Looking into bank statement, found details of Avenues india pvt.ltd and contacted, who advise to contact paytm.
I am puzzled and assuming fraud, i am requesting you to arrange refund of the amt since i am a senior citizen.
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Avenues India customer support has been notified about the posted complaint.
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I CHASED UP PAYTM 5 TIMES AS PER ADVISE OF AVENUE INDIA.
OUTCOME IS AS FOLLOWS:-
MONEY WAS PAID TO - Queen enterprise.
Last 3 digit of contact no 023 and last 4 digit RBL bank a/c no 1247.
PLEASE ARRANGE TO INVESTIGATE AND ARRANGE REFUND

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