Bajaj Allianz — Car insurance policy not received after paying the premium

Address:	New Delhi, Delhi, 110025
Website:	www.bajajallianz.com/Insurance

I wanted to buy a car insurance policy as my policy had expired so i contacted Bajaj Allianz. The premium for comprehensive policy was told to be Rs.9800 and an inspection was done. After the inspection a representative was sent to collect the premium on 9th June 2016(which was paid in cash Rs.9800) and he gave me a receipt of it. He told me that i would get the soft copy within 48 hours and hard copy will be couriered at the address given to them. But after a week of paying the premium I have not received the soft copy or the hard copy. When I contacted the representative he told me to speak to Rinku madam who is the sales rep from Bajaj Allianz(she had finalized the premium and had sold me the policy).Rinku Madam in-turn gave me an another no. of a person and told me that he will take care of my policy. When I contacted this person named Mr.Vijay(coimbatore), he gave me reference of another person to followup for the policy. I am chasing to get my policy from almost a week now despite of the fact that i have paid the premium. I am really frustrated and concerned that if i am chasing Bajaj Allianz now for getting my policy, what will happen in case of a mishappening or an accident. Please help me here