Bajaj Allianz — Delay in providing services by BAJAJ ALLIANZ GENERAL INSURANCE | |||
Dear Sir/ma'am I have filed the complaint regarding non-functioning of my voltas split ac on 29-May-2016 to BAJAJ ALLIANZ. It was communicated to me that the engineer will visit my premises on Monday (30-May-2016) and probably if there is any replacement of part required then maximum it will take Tuesday (31-May-2016) to resolve it. But in reality the engineer visited on Wednesday (01-June-2016) and now engineer is saying that it will take another 4 days to replace the fan motor of the outdoor unit. Why there is so much delay? In peak season of summer I am not able to use the ac. If it will take 1 week to resolve the issue then why i purchased the policy and also Rs. 500/- deductible charges paid by me which was earlier not mentioned to me. Since I have paid the charges I request you to kindly look into the matter. It could have been better if i get my air conditioner repaired from some private shop. There is no benefit buying the insurance policy from BAJAJ ALLIANZ neither would I ever again buy such policy from BAJAJ ALLIANZ. Regards, Amit Puri Was this information helpful? | |||
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Bajaj Allianz customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My policy no. is OG[protected]-00006868 and claim no. is OC[protected]-00001487.
Reply
Hi Amit,
Sorry for the trouble you've faced. We have forwarded your issue to our concerned team and be assured they shall get you an update on this at the earliest.
Your complaint is registered with us with the Reference No.: BA - 1031, note this for all future follow ups on this issue. Also feel free to write to us at help.[protected]@bajajallianz.co.in with the given Reference No. in the subject line for any further assistance.
Regards,
Bajaj Allianz General Insurance
Sorry for the trouble you've faced. We have forwarded your issue to our concerned team and be assured they shall get you an update on this at the earliest.
Your complaint is registered with us with the Reference No.: BA - 1031, note this for all future follow ups on this issue. Also feel free to write to us at help.[protected]@bajajallianz.co.in with the given Reference No. in the subject line for any further assistance.
Regards,
Bajaj Allianz General Insurance
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